Job Title

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self. Your Role The primary purpose of this role is to produce a high-quality work product on a portfolio of low to medium value claims through immediate contact and the effective investigation, reserving and adjustment of claims incurred by insureds or third parties. Your Responsibilities Manage a portfolio of liability and financial lines claims in accordance with Chubb Best Practice Guidelines. Analyse first report to determine nature of loss, coverage provided and scope of injury/damage. Conduct investigations of all aspects of reported claims including potential fraud. Secure and/or file all supporting documentation and verify same for accuracy, relationship and completeness. Establish accurate and timely reserves. Provide exceptional service standards in line with Chubb Best Practice Guidelines. Maintain an active diary. Monitor same to achieve timely development of the file and timely disposition of the claim. Promptly and properly document all developments on claim file. Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, liability, injury/damage, coverage provided and applicable limits. Effectively negotiate compromise settlements where appropriate. Effectively communicate with the following: claim department, customer services, loss control, underwriting departments, finance departments, brokers, insureds, service providers, third parties and/or their legal representatives. Recognise and pursue subrogation where applicable. Adhere to Insurance Contracts Act, the Insurance Code of Practice and all other relevant statutory rules and regulations. Adhere to Chubbs legal, Regulatory and Internal compliance obligations. Effectively control the use, work product and expense of outside vendors. Any other duties as required by the Claims Manager. #J-18808-Ljbffr