Job Title

Chatswood, New South WalesFull-timeSalary from $67,467.35 $72,731.81 per annum plus 12% Superannuation. 7-day rotating roster with RDOs and Fitness Passport access.OverviewSwim School SupervisorResponsibilitiesPrioritise safety at all times, maintaining a fun learning environment in line with WHS policies.Assist with the coordination and daily operation of Swim School and aquatic programs, including managing bookings, class allocations, scheduling, and program delivery.Assess student progress, manage lesson levels, and provide regular feedback to parents and carers.Deliver safe, educational learn-to-swim lessons and support the development of aquatic programs that meet participant needs and community demand.Provide excellent customer service to all patrons of the Willoughby Leisure Centre with a focus on the Swim School team.Respond to all Swim School enquiries and maintain up-to-date knowledge of Centre programs, membership terms, events, and entry fees.Support Centre objectives and operations through timely and accurate administration, program planning, development, and evaluation based on established indicators.Support program targets, including retention, and contribute to leadership and strategic direction.Provide leadership and support to casual staff, including recruitment, induction, and training.Promote teamwork across the Centre through collaborative practices and positive communication.Ensure Swim School equipment is maintained and operational manuals are up to date.Follow up all incidents and report to the Swim School Team Leader within 48 hours.Adhere to reporting procedures and support data collection for business planning and budgets.What Youll BringPrevious experience in a similar positionComputer literacy, familiarity with software packages and database systemsExcellent communication skills with a strong focus on customer serviceAdvanced knowledge of aquatic programming & deliveryKnowledge of recreation/leisure centre operations and programsCurrent Australian Teacher of Swimming & Water Safety qualificationCurrent Provide First Aid and CPR CertificateCurrent Working with Children CheckDesirablePool Lifeguard Certificate and/or Pool Operations CertificateCurrent Australian Teacher of Swimming Extension Qualification (Infant & Preschool, Access & Inclusion, Adults, Competitive Strokes)AUSTSWIM and Royal Life Saving Swim Teacher AssessorSquad coaching experienceKnowledge of Perfect Gym softwareTertiary qualifications in Sports Administration / Human Movement Studies or equivalentCurrent Drivers LicenceTrain the trainer qualifications #J-18808-Ljbffr