Job Title

Front Office Guest Service Agent/Night Auditor - Part Time Hotel: IN - Adelaide Markets (ADLMK), 23-29 Market Street, 5000 Welcome to Hotel Indigo Adelaide Markets, where every stay tells a local story. Nestled in the heart of the iconic Adelaide Central Market, were Australias first Hotel Indigoan intimate, designled space for curious travellers and locals alike. With 145 thoughtfully designed rooms, our vibrant Market & Meander Modern Italian restaurant, and the lively Merrymaker Rooftop Bar with sweeping city views and creative cocktails, were more than a hotelwere a place of culture, flavour, and connection. Were looking for a Guest Service Agent (Hotel Services Team Member) to join our Front Office team. If youre passionate about creating memorable guest experiences and love being part of a team that celebrates local culture, wed love to hear from you. This is a parttime role, HIGA Level 3. A little taste of your daytoday Deliver seamless checkin and checkout experiences for guests Respond promptly to guest requests and enquiries Maintain and update guest reservation profiles Welcome back IHG members and encourage enrolment in IHG One Rewards Promote room upgrades and inhouse food & beverage offerings When on Night Audit (e.g. 11pm7am), support overnight hotel operations alongside the Night Manager Ensure guest safety and security while completing accurate night audit functions Prepare daily reports and assist with reservations, room service, and guest needs for a smooth overnight experience What Youll Bring Strong communication and customer service skills, with a warm, approachable style A great attitude and a passion for Adelaides local scene Keen attention to detail and a focus on creating memorable guest moments Positive, motivated energy that lifts both team and guest experiences Valid SA Drivers Licence Flexibility to work nights, weekends, and public holidays Legal right to work in Australia What You Can Expect from Us Paid Birthday Leave Hotel and F&B discounts across IHG Hotels worldwide Enhanced parental leave Ongoing learning and career development programs Milestone celebrations and recognition programs Transfer of entitlements across IHG career moves Great Places to Work certified workplace Retail discount platform for everyday savings Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. #J-18808-Ljbffr