Job Title

Steamatic Canberra is seeking a motivated and career-driven Restoration Project Manager / Assessor to join our growing operations team. This is a hands-on operational leadership role responsible for assessing, quoting, coordinating, and overseeing restoration projects following fire, flood, storm, mould, and accidental damage events across the ACT region. We are looking for someone who is practical, organised, confident dealing with people, and capable of managing projects in fast-paced environments where no two days are the same. Whether you already have restoration industry experience or come from a strong operational, construction, insurance, facilities, or trade background, we are prepared to invest in the right person. About the Role Reporting directly to the Operations Manager, you will play a key role in coordinating restoration projects from initial assessment through to completion. This role combines: - Property and damage assessments - Project coordination - Client and insurer communication - Leadership and problem solving - Operational support and field-based management This is not a desk-only role. We are looking for someone willing to be involved onsite, support technicians, solve problems quickly, and take ownership of outcomes. Key Responsibilities - Conduct detailed onsite assessments of fire, water, mould, storm, and accidental damage claims - Prepare accurate scopes, reports, quotations, and project documentation - Coordinate and oversee restoration projects to ensure works are completed safely, efficiently, and to a high standard - Manage client, insurer, and stakeholder communication throughout the restoration process - Support and guide restoration technicians onsite - Assist in managing project timelines, resources, equipment, and subcontractors where required - Monitor project progress, costs, and margins - Contribute to continuous improvement and operational performance - Participate in occasional after-hours emergency response when required About You You are organised, solutions-focused, calm under pressure, and capable of managing multiple priorities at once. You take pride in professionalism, communication, and accountability, and you enjoy working in an environment where every day presents different challenges. You will ideally bring: - Previous experience in restoration, construction, facilities management, insurance works, trade services, building, logistics, or a similar operational industry - Strong communication and relationship-building skills - High attention to detail and strong organisational ability - The ability to problem solve and make decisions independently - A hands-on and team-focused attitude - Leadership or supervisory experience (highly regarded) - A current drivers licence What We Offer - Company Ford Ranger and fuel card - Structured career progression pathway - Ongoing training and industry development - Exposure to large-loss and complex restoration projects - Supportive team culture with genuine leadership support - Diverse and meaningful work helping people recover after major events - Long-term career opportunities within a respected national restoration company Why Steamatic? Steamatic is one of Australias leading restoration companies, trusted by insurers, businesses, and homeowners to respond when properties are impacted by fire, flood, mould, and other major events. We pride ourselves on professionalism, strong team culture, accountability, and delivering high-quality outcomes when our clients need us most. If you are looking for a role that offers variety, responsibility, career growth, and the opportunity to build a long-term future within a growing industry, we would like to hear from you. Apply now and be part of a team that helps rebuild lives and properties when it matters most. Attach a copy of your CV. Cover letter outlining why you feel you would be a great fit for the position and list your relevant experience, which will allow you to fulfil your role. If you have any questions and want to find out more about the position, please contact Nives at ******@ or 02 6242 0*** for a confidential chat.