Job Title

Retail Assistant / Clinic Manager Location: Dapto / Warrawong, NSW Employment Term: Part Time 3 days per week About the roleAs the first point of contact for audiology customers, youll handle enquiries in person and over the phone, guide customers through pre-screening tests, troubleshoot hearing aid issues, and support the Audiology Business Owner with the day-to-day running of the clinic. Youll also lead training for retail team members to ensure they understand audiology services and can provide consistent, high-quality support. This is an exciting opportunity for a motivated Retail Assistant ready to step into a Clinic Manager pathway. With a structured training program, youll be supported to quickly develop into a senior role. Working across our Dapto and Warrawong stores, youll support day-to-day clinic operations, deliver exceptional customer service, coordinate appointments, and help maintain high standards across hearing screenings and bookings. This flexible Part-Time opportunity offers 3 days per week, providing a great work-life balance with the option to work shorter shifts across Monday to Friday (9:00am 2:00pm). Availability across Monday and Wednesday will be highly desired. You''ll have the opportunity to increase your hours to Full Time as the business grows. Key Duties: Provide exceptional customer service and build lasting positive relationships Perform hearing screening and hearing aid maintenance (full training provided) Schedule appointments through the Simply Hearing system Manage administrative duties Liaise with store partners and ensure smooth flow of daily clinic operations Lead training with the retail team as an audiology champion of the store To be successful in this role, you will possess the following: Passionate about making a meaningful impact on the lives of others Previous experience in a fast-paced retail/customer service environment Previous experience in Audiology or allied health is desirable but not required Strong interpersonal and communication skills, with empathy towards others Strong computer literacy and highly adept in Bluetooth and troubleshooting technology Committed towards continuous learning and development. Full Audiology training provided! Benefits & Perks Free staff parking Two Free pairs of glasses per year! Birthday and Volunteer Leave 30% Family & Friends discount for glasses Health & wellbeing support through our Employee Assistant program Access to Specsavers Perks with 500+ popular retailers Work-life balance and permanent employment opportunity About Specsavers AudiologySpecsavers Audiology is transforming the hearing care industry by making hearing aids more affordable and introducing transparent pricing, removing barriers that have traditionally prevented many people from accessing the help they need. As part of the team, youll be supporting community members improve their hearing health in a welcoming, retail-based environment. Weve proudly ranked among Australias Top Ten Best Places to Work for two consecutive years - and were on a mission to become number one. Apply now!If youre excited about the opportunity to join our team and expand your career in the audiology sector, we encourage you to apply now! If you have any questions about the role, please email***************@specsavers.com. Due to the high volume of applicants, only successful applicants will be contacted. We thank you for your time and interest.