Job Title

Operational Media Manager, Clerk Grade 9/10, Wollongong Opportunity to lead a dynamic team of Media and Communications specialists in a fast-paced, collaborative environment Work in an operational role, supporting volunteers as they serve communities of NSW One-year temporary opportunity (maternity leave cover) Location: Based in Wollongong About the opportunity The Operational Media Manager is responsible for leading a team to deliver external media communications during floods, storms, and tsunami that inform the community as well as protect, maintain and improve the brand and reputation of NSW SES. Youll lead the media training and development of SES members and oversee all external operational media. This is a fast-paced role that manages a team on a seven-day rotating roster. The successful candidate may be required to work in our State Command Centre including on weekends and out of hours during operational activity. About the NSW SES Our Mission: NSW SES saving lives and creating safer communities.Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response. The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform. With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here About you To be successful in this role you will have: Tertiary qualifications in journalism, media/communications or marketing and/or demonstrated significant experience working in media, public relations or corporate communications. Experience in planning, developing and implementing communication strategies, plans, media campaigns and events, as well as the capability to maintain awareness of critical issues within the media and report on them accordingly. A high proficiency in writing, editing and publishing various materials such as media releases, talking points, newsletters and web and social media content. Strong communicative and interpersonal skills to collaborate, advise and train various stakeholders. The ability to work autonomously and in a team environment to complete set tasks, with strong experience at managing a team to deliver results in a dynamic and past paced environment. What we can offer you You will enjoy a 35-hour work week, with the potential for flexible work arrangements depending on the requirements of the role and operational needs You can enjoy a hybrid work environment, time in the office and time working from home. Attractive salary range of $129,464 to $142,665 plus 12% superannuation and leave loading. Our work is meaningful and rewarding. The SESs mission is saving lives and creating safer communities and you can be an important part of our work. We have attractive leave entitlements including parental, sick, flex and recreation leave. We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people. Some of these include: Fitness Passport LinkedIn Learning Member Assist Program for free confidential counselling support Flu vaccine program. You Belong Here We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity. We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work. If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace, If you feel you may require an adjustment during the recruitment process, please contact ***********@ses.nsw.gov.au for confidential advice on options. How to apply Your application should include as separate attachments: A cover letter (maximum of one page) briefly responding to theessential requirementsand your interest in the role; Responses to each of thetargeted questions (maximum of one page per answer); and An up-to-dateresumeof no more than four pages detailing your skills and experience relevant to the role Interviews expected to be held during the week commencing 1 June 2026. Targeted Questions Explain your experience leading a diverse communications team with varying skillsets, backgrounds and personalities. In your response, explain how you have set direction, managed performance, developed capability, and fostered collaboration in a high-pressure or complex environment. Please include a specific example that demonstrates your leadership approach and the outcomes achieved. Describe a time where you have needed to strategise a plan to deliver difficult or controversial news to an external audience. Explain your thought process, planning you undertook, stakeholders you engaged and how you ultimately rolled out the messaging. What was the outcome and were there any learnings? Want to know more? If you want to know more about this opportunity, please contact Lauren Maher: ************@ses.nsw.gov.au The role description is available here. Talent Pool A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months.Further information here Applications close:Thursday 21st May, 2026 at 11:55pm