Job Title

Youth Focus is a for-purpose organisation that creates brighter futures for young people in WA by offering a range of no-cost mental health services. Established in 1994, Youth Focus delivers innovative and accessible mental health services and programs across WA to help young people aged 12 to 25. A key component of this is our role as the lead agency for five headspace Centres, including headspace Manjimup Centre. We are looking for a Receptionist to join our newly established Manjimup team. About the Role The successful candidate will be a friendly and welcoming presence for young people, their friends and families, and all stakeholders visiting or accessing services at headspace Manjimup. This position acts as the first point of contact and will provide administrative support. Key responsibilities include: - Appropriately attend to incoming telephone calls and manage communication in a timely manner - Monitor and attend to voicemails, emails and SMS platforms ensuring an appropriate and timely response - Support with directing young people, families/carers, community stakeholders, and referral agencies to appropriate programs or services - Enter client data in required databases/software systems, including attendance records for Medicare billing and assist with other admin duties as needed for reporting on deliverables - Provide administrative support for team meetings, including scheduling, sending of agendas and taking of minutes when needed - Ensure the reception area is kept neat and tidy Qualifications - Experience as a reception and/or administration in a health, youth or community services setting (desirable) - Demonstrated understanding of confidentiality and privacy as it applies to a health setting - Experience or willingness to learn the use of Microsoft Suite and Outlook packages and other Electronic Medical Record software - Strong organisational skills with capacity to multitask competing priorities when needed - Welldeveloped interpersonal skills, including professional written and verbal communication, and effective communication with diverse audiences - C Class drivers licence and access to a reliable vehicle - Capacity to work at least one late evening once the centre is operational To successfully become part of our team, it is just as important to align with our values as it is to meet our selection criteria. Our values are part of who we are and are demonstrated in the way we work every day. What We Offer - Youth Focus is a recognised Inclusive Employer (Diversity Council Australia 20252026) - Salary packaging commensurate to an NFP up to $18,550 pa. - Generous paid parental leave (up to 13 weeks) and long service leave (up to 12 weeks) - Additional annual leave and other leave offerings (including gifted Christmas leave) - Access to ongoing professional development opportunities - An opportunity to make your mark and impact on a new youth mental health service Applications Please send through your CV and Cover Letter that addresses the selection criteria detailed under the section Qualifications. Closing date for applications: 5.00pm, Friday 22 May 2026 Interview Process - Appointment to the role is subject to the successful candidate providing a satisfactory National Police Clearance and Working with Children Check - Shortlisting will commence immediately, and the role may close earlier than the date mentioned above if we find a suitable candidate - Due to the high volume of applicants, only shortlisted candidates will be contacted - For further information, feedback or a confidential discussion about the position please contact Human Resources on 08 6266 4333 or [email protected] Youth Focus is committed to ensuring every individual that interacts with us feels safe and is able to bring their whole selves, being welcomed with equity, dignity and respect. In doing so, we understand that we must first include, listen, and reflect in order to build trust, connect, and partner. We celebrate individuality and are guided by the stories and journeys of the communities in which we live and work. Everyone is welcome at Youth Focus. #J-18808-Ljbffr