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Job Category: Community Services and DevelopmentLead and grow some of the Northern Territorys most complex and impactful programs, including NDIS-funded and community mental health programs.This senior leadership role is ideal for someone who thrives in complexity, values recovery-oriented practice, and wants genuine influence over service design, culture and outcomes.Job DescriptionThe opportunityAs Manager, Complex Mental Health Services, you will provide regional leadership across the Northern Territory. Youll oversee established and emerging multidisciplinary programs supporting people with persistent mental illness, disability and highly complex psychosocial needs.These are intensive, recovery-focused services supporting people who may have experienced homelessness, justice involvement, addiction, dual disability and behaviours of concern. This is meaningful, challenging work and deeply rewarding for the right leader.You will be trusted to lead, shape and grow services, while being supported by an experienced executive and leadership team.What youll be responsible forProviding senior regional leadership and embedding ermha365s values into everyday practiceLeading, coaching and developing high-performing multidisciplinary teamsEnsuring high-quality, person-led outcomes for people we supportGrowing services and contributing to new program development and opportunitiesBuilding strong relationships with funders, partners and key stakeholdersChampioning employee safety, wellbeing and psychologically safe workplacesEnsuring compliance with Mental Health and NDIS, funding, reporting and accreditation requirementsBalancing risk management with innovation and service responsivenessAbout youYoure a confident, values-led leader who can hold complexity without losing sight of people.You will bring:Demonstrated operational leadership experience in NDIS, mental health, disability, forensic or complex community servicesTertiary qualifications in Mental Health, Disability, Social Work, Psychology or a related discipline (lived experience is highly valued)Strong people leadership skills with the ability to coach, influence and inspireExperience contributing to service growth or new program developmentExcellent stakeholder engagement, diplomacy and communication skillsA practical, calm approach to managing risk and competing prioritiesWhat we offerWorking at ermha365 means being part of an organisation that backs its leaders and lives its values.Youll receive:Great pay and generous not-for-profit salary packagingFlexible working arrangements that support worklife balanceAccess to Fitness Passport and wellbeing initiativesIndustry-leading induction and ongoing learning opportunities24/7 Employee Assistance ProgramThe chance to make a genuine difference where it matters mostThis job isnt for everyone.At ermha365, we support people with some of the most complex mental health and disability needs in Victoria. Many have been excluded, stigmatised or turned away elsewhere. We are often the provider of last resort and proudly aim to be the provider of first choice.We believe in potential.We dont give up.And we stand with people when it matters most.Diversity & inclusionWe strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with lived experience of mental health or disability, and people who identify as LGBTIQA+.If you dont meet every requirement but feel aligned to our values and purpose, wed still love to hear from you.If you require adjustments during the recruitment process, please contact Lawrence Harvey via email at [email protected] and let us know how we can support you.Please note:As ermha365 is a registered NDIS provider, the successful candidate must hold (or be willing to obtain) a valid NDIS Worker Screening Check and Working With Children Check. You must also have full work rights in Australia and hold a current, valid drivers licence. #J-18808-Ljbffr