Job Title

At Telstra, were more than just a leading telecommunications company were where passion meets purpose. As a Retail Customer Service & Sales Consultant youll help customers find tech solutions that enhance their lives and be the trusted expert who guides them through our products and services. What Youll Be Doing: Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is memorable. Be the GoTo Tech Expert: Stay uptodate with the latest gadgets and services, offering informed guidance and solutions. Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs while keeping customers connected. Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary and Benefits: Hourly Rate: $30.33 per hour *Junior rates apply for those under 20 years of age.* *Penalty rates are as follows:* Additional 25% for weekday hours worked after 6PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays. **If you are eligible to receive Variable Remuneration, the eligibility, calculation and payment will be determined by the Variable Remuneration plan''s rules (which we may change from time to time).** **The first 2 months are guaranteed while you learn on board.** Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners. Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave. Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with the Future Ready program. Flexibility: Flexible working hours and a supportive approach to parental leave do it your way! Recognition & Rewards: Monthly performance rewards and a range of recognition programmes. Inclusive Culture: Join a diverse and inclusive team where everyones unique perspective is valued and respected. Is It You Were Looking For? Great Communication Skills: Natural at connecting with people and making their day better. SolutionOriented Approach: Enjoy thinking on your feet and tailoring solutions for each customer. Sales Drive: Motivated to achieve and exceed sales targets and KPIs. Passion for Learning: Eager to grow and develop your skills in a dynamic environment. Resilience and Positivity: Cando attitude, even when things get busy. CustomerFacing Experience: Previous experience is a plus but not required bring your enthusiasm and well teach you the rest. #J-18808-Ljbffr