Job Title

About the PositionCare Dentistry, based in About Smiles Chatswood, is seeking an enthusiastic, professional and experienced Dental Receptionist to join our busy, patient-focused practice on a parttime basis 4 days per week (Monday, Tuesday, Thursday, Friday) plus one Saturday per month.Our experienced clinicians at Care Dentistry have over 25 years of experience and provide a wide range of cosmetic treatments, including implants, oral surgery, and veneers.As the first point of contact for our patients, you will play a key role in creating a warm and welcoming experience for everyone who walks through our doors. This is an excellent opportunity for someone who enjoys working with people, thrives in a team environment, and takes pride in delivering exceptional customer service.Key ResponsibilitiesPatient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.Office Organisation: Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available.Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.What we can offer youCompetitive hourly rateVaried roleOpportunity to make a differenceAccess to our Employee Assistant ProgramUnlock exclusive discounts and cashback offers on the Work AppCertified Great Place to Work two years in a row 2024 & 2025What do you need to succeedPrior dental receptionist experience is essentialA Cert III or IV in Dental Assisting is beneficial but not mandatoryExcellent verbal and written communication skillsAbility to multitask, prioritise tasks, and manage time effectively in a fastpaced environmentCapability to address patient concerns and resolve issues with professionalism and empathyAttention to detail #J-18808-Ljbffr