Job Title

Shaping the Future of Travel Retail - Through your words! Are you a strategic storyteller with the commercial acumen to drive sales growth across travel retail in the Pacific? Join LagardreAWPL, the leading travel retail operator in the region. We are looking for a Marketing & Communications Manager to step into a newly created, high-impact role driving our internal narrative and external reputation. At LagardreAWPL, were not just the largest Travel Retail operator in the Pacific were the most passionate! With 150+ stores across Australia & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts and now, we want YOU to join our team! The Role As our Communications lead, you will be the voice of our business. This is a dual-focus role: you will lead the communications strategy for our business, overseeing internal and external communications, plus manage the marketing efforts for our prestigious Duty-Free division across six Airports. You will act as a bridge between our head office support staff, executive team, our airport partners, and our 2,000+ store team members across Australia and New Zealand. What Youll Do Duty Free Strategic Lead: Develop and execute bespoke marketing activity for our Duty Free and Luxury pillars, ensuring a premium brand voice that aligns with global standards. Airport & Stakeholder Relations: Manage high-level communications with airport partners, including the preparation of media releases and industry announcements. Digital Presence: Take full ownership of the corporate website and LinkedIn presence, ensuring our digital footprint reflects our position as an industry innovator. Internal Narrative: Lead company-wide updates to foster engagement across a diverse, dispersed workforce from the support office to the shop floor. CSR & PEPS Program: Drive our Corporate Social Responsibility initiatives as part of the global PEPS program, ensuring our commitment to the planet and people is at the forefront of our story. Executive Support: Serve as a strategic writer and advisor to the CEO and COO, crafting executive-level presentations, keynote speeches, and board reports. What Were Looking For Mid-to-senior professional with 58 years of experience in corporate communications, PR, or strategic marketing. You think "big picture" and understand how a well-timed media release or a sharp company update can impact outcomes. Experience: Proven track record in a fast-paced retail or travel environment highly desirable. Stakeholder Management: Confidence to advise senior leadership and manage complex relationships with external partners. Agility: Ability to pivot from writing a high-level corporate presentation to managing a viral media event without missing a beat. Detail-Oriented: Perfectionists eye for tone, brand consistency, and visual presentation. Perks & Benefits Hybrid Working Enjoy flexible start and finish times, with the opportunity to work from home one day per week. Staff Discounts Get exclusive discounts on products in our stores and extra savings on water & hot beverages. Career Development Opportunities to upskill, take on new challenges and grow your career within our vibrant network. Paid Parental Leave We support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme plus additional personal leave entitlements. Employee Referral Program Receive a reward for referring your network and enter the running to win an end-of-year bonus. Wellbeing Leave From day one our permanent employees receive a paid Wellbeing Leave day. Employee Assistance Program FREE access to TELUS Health, a 24/7 service offering compassionate, confidential support whenever you need it. We Value Diversity & Inclusion At LagardreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. #J-18808-Ljbffr