Job Title

- Represent one of Australia''s most respected dairy-based ingredient suppliers. - Optimise workflows to accelerate sales cycles and drive bottom-line growth. About Our Client One of the nation''s largest suppliers of dairy-based ingredients, specialising in high-quality cheeses, milk powders, proteins, and specialty dairy solutions for retail and foodservice. A major independently owned and operated company with over 250 employees and facilities spread across Australia. Job Description Sales Administration & Customer Support - Respond to customer enquiries regarding product availability, product set up, system pricing, specifications, and order status. - Prepare presentations and other sales-related documentation. - Follow up on leads for new product and new customers, preparing sales briefs based on the NPD lead information - Maintain strong relationships with key customers, distributors, and retail accounts. - Track project progress and proactively communicate updates or delays. - Support the Sales Team with reporting, analytics, and CRM maintenance. Product & Compliance Support - Ensure product information (ingredients, allergens, certifications, shelf life) is accurate and up to date. - Assist with compliance requirements such as food safety documentation, labelling updates, and import permits. - Support new product launches and product range updates. - Act as the conduit between key suppliers and key customers to launch NPD and/or achieve change timelines Data & Reporting - Maintain accurate records across CRM, ERP, and inventory systems. - Prepare weekly and monthly sales reports, forecasts, and performance summaries. - Assist in analysing sales trends, customer demand, and product performance. Other Responsibilities - Refer all potential sales leads to the correct Sales Team. - Report any aged product, product dating issues to Sales Team / Supply Teams. - Use sound logistics and cost-effective methods to produce best possible outcomes - Contribute to the overall functionality of the department and business to drive improvement - Any other customer or commercial duties as may be required from time to time including general administrative support to the Sales Team The Successful Applicant Our perfect team leader-member will be someone who loves juggling multiple tasks and has a real focus on the customer with strong relationship building experience. Someone that can take ownership of the space and provide much needed support our in-demand sales team. I would love to hear from you if you have: - Experience in the food importing, FMCG, or food distribution industry - Knowledge of international shipping, incoterms, or customs processes - Familiarity with food safety standards and compliance documentation - Demonstrated experience in a customer service / call centre environment and systems. - High volume administrative role with project management / stage gate understanding - Intermediate experience and knowledge in general computer operations What''s on Offer - Competitive salary package. - Permanent position within a stable and professional organisation. - Opportunities for career development and growth in the FMCG industry. - Chance to work with a high-performing sales team. If you are ready to take the next step in your career as a Sales Support Coordinator, we encourage you to apply today #J-18808-Ljbffr