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Job Title


IT Security Technical Manager


Company : Jotform


Location : Vancouver, British Columbia


Created : 2025-04-19


Job Type : Full Time


Job Description

About JotformJotform is a San Francisco-based SaaS company with more than 30 million users worldwide. We are thriving and growing, and weve never needed outside funding. Thats because we like keeping things agile, independent, and fun. Jotform believes everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes from small businesses to enterprises.Role Summary This position is a HANDS ON TECHNICAL POSITION in which the ideal candidate will be able to function from not only a process and planning perspective but also be a key contributor to security architecture and technology decisions. This role will be responsible for the design, development, and implementation of new and innovative solutions to protect the Confidentiality, Integrity, and Availability of Jotform owned/ managed information assets.This is a full time, fully on-site position based out of our Vancouver, Canada office.Heres what you will be doing:Ensure compliance with regulatory requirements and oversee incident response related to security, availability, and data privacy within the Jotform platform which is used by more than 30 million people worldwide. Maintain adherence to industry standards for a SaaS company while applying hands-on expertise in these areasEnsure cybersecurity stays on the organizational radar. Identify and address potential vulnerabilities in our systems architecture, development processes, other security practicesDetail out the security incident response program for business continuity, disaster recovery, and incident response plansContinuously review technology proposals for security and privacy controls and recommend adjustments Develop, publish, and maintain comprehensive information security standards, policies, procedures, and guidelines for our website in line with industry standards and best practices Manage a team of global security engineersContinuously educate our global DevOps Engineer and Developer teams on security awareness, arming them with the knowledge necessary to speak to our security confidentlyRespond to client due-diligence requests for information securityPerform other miscellaneous duties as assignedEducation /Work Experience /Technical Requirements:Engineering degree from an accredited institutionMinimum 10 years of hands-on security experience in architecting, engineering, or administering SaaS solutionsAn understanding of agile software development and secure software development lifecyclesIn-depth knowledge of securing web applications and applicable laws and regulations like PCI-DSS, SOC 2, and HIPAA in a fast paced regulated work environmentProfessional Certification for one of the following GSEC/CISA/CISM/CISSP/CSCS/CEH or equivalents or willingness to obtain one within 8 months of the date of hireSolid knowledge in network security, authentication protocols, cryptography and network security principles Proficiency in analyzing security logs, including but not limited to application logs, server logs, and network traffic, to detect suspicious activitiesHands-on experience with PHP, MySQL, Node.js, Docker, and Elasticsearch. Knowledge of securing these technologies and maintaining a secure infrastructure is a mustPersonal Specification/Skills: High external focus for industry trends, cybersecurity threatsEnthusiasm and a high degree of adaptabilityStrong diagnostic skills and holistic view for solutionAbility to clearly articulate complex concepts (both written and verbally)Strategic thinker who can translate vision to tangible execution and results Able to work at incredible speed and with focus is a must for this role, candidates must be able to prioritize responsibilities to manage a large workload with very tight timelinesBase pay range: $160K - $220K CAD. This position may be eligible for a performance-based bonus. Exact compensation may vary based on skills and experienceOUR PROCESSWell review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully.If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you dont get a call, please dont be disappointed! We receive many applications for each role and have to prioritize who we speak to.We thank all applicants in advance for their interest and taking the time to apply for this position at Jotform!Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.Jotform values your privacy. You can find more information regarding our applicant privacy notice here: