Job Title

Salesforce Platform Administrator/Architect (Hybrid)We are currently looking for an experienced Salesforce professional to take on a key hybrid role supporting the ongoing setup, administration, and evolution of our Salesforce platform. This role is ideally suited for someone who combines a strong background in Salesforce administration with hands-on development exposure and a passion for enabling business users through well-managed CRM systems.As our Salesforce go-to expert, youll work alongside internal stakeholders and an external System Integrator (SI) during the platforms initial implementation. Your role will focus on capturing essential knowledge, configuring and customizing the platform to meet user needs, and establishing governance that ensures long-term success and sustainability.Key ResponsibilitiesAct as the primary Salesforce Administratormanaging user access, profiles, permissions, and security settings within Salesforce LightningSupport the creation and optimization of dashboards, reports, list views, and data visualizations based on team and business requirementsBuild and maintain custom objects, fields, validation rules, and page layoutsDevelop screen flows and automation using declarative tools such as Flow BuilderOversee daily system maintenance and address user issues or change requestsCollaborate closely with the implementation partner during initial deployment to ensure smooth knowledge transfer and future maintainabilityDocument configuration standards, create user guides, and contribute to the formation of a Salesforce Centre of Excellence (CoE)Coordinate system enhancements, data integrations, and user training initiativesStay up to date on Salesforce platform updates, new features, and best practicesEnsure system changes follow proper governance and documentation processesContribute to the long-term roadmap for the Salesforce platform and its integration with other internal toolsWhat You BringCertification in Salesforce Administration, Development, or Architecture is a strong asset5+ years of progressive experience working with Salesforce, including day-to-day platform administration and some exposure to solution design or developmentSolid understanding of Salesforce security architecture, user management, and object-level access controlsDemonstrated proficiency with Salesforce automation tools (e.g., Flow Builder, Lightning App Builder)Comfortable working across departments and translating user needs into system capabilitiesStrong written and verbal communication skills with a focus on user enablement and governanceA collaborative mindset and a strong sense of ownership over platform health and usabilityExperience supporting or helping establish a Salesforce CoE or governance model is highly desirableWork Environment & Physical DemandsThis role is performed primarily in a standard office setting (with hybrid flexibility)Work may require prolonged periods of sitting and use of computers and standard office equipmentEducation & ExperienceBachelors Degree in Business, Technology, or related field (or equivalent experience)Minimum 5 years working with Salesforce in an administrative or hybrid admin/developer capacity