Job Title

Join a close-knit team that's making a difference in the lives of plan members! Our client, a local pension office, is seeking a highly motivated Administrative Assistant, Pension and Benefits to bring their exceptional customer service skills to the table. As part of a small, dynamic team, you'll have the opportunity to shine and make a real impact. If you're passionate about delivering top-notch service and working in a collaborative environment, we want to hear from you!Key Accountabilities and Responsibilities: Provide exceptional customer service via phone and in-person, responding to member inquiries and resolving issues promptlyAssist members with pension and benefits-related queries, ensuring timely and accurate informationManage administrative tasks, including accounts payable/receivable, monthly Sage reconciliation, and pension contribution/payout reviewsLiaise with investment managers, draft letters of direction, and oversee investment activitiesPrepare and submit annual filings and regulatory reports to relevant authorities (CRA, OSFI, FSRA)Perform day-to-day operations for two pension plans, ensuring smooth plan administrationDevelop knowledge of pension plan procedures and take on additional responsibilities as expertise growsRespond to member inquiries, review and update member information, and maintain accurate recordsPerform file maintenance tasks to ensure compliance with organizational standardsOther duties as assignedCredentials:Minimum 1-2 years experience as an Administrative Assistant / Accounting ClerkExcellent written and oral communication in EnglishStrong computer literacy including effective working skills of Microsoft Word and ExcelProficient in Microsoft Office and Adobe AcrobatExperience with accounting software (Sage or QuickBooks)Ability to prioritize and manage multiple tasks and deadlinesExcellent interpersonal skills and the ability to work in a team environmentCompletion of an Accounting Diploma considered an assetPrevious experience with investments considered an assetBenefits and perks:2 weeks vacation5 paid sick daysHealth and dental benefits after probationPension planAnnual raisesLocated downtown accessible by public transit (No parking available in building)Compressed hours option available, allowing for every other Friday offThe wage for this position ranges from $30.22 to $32.97 per hour based on experience.Hours: Monday to Friday 8:00am to 4:00pm Flexible between 7:00am and 5:00pm (35 hours per week)If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume.We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.Express Employment Professionals is an Equal Opportunity Employer.