Job Title

Universal Realty Group is a leading property management company in Halifax, known for quality apartments in great locations, top-tier commercial leasing services and the landmark Lord Nelson Hotel & Suites.We are currently seeking a qualified IT Support Specialist to join our team.Universal Realty Group fosters a vibrant workplace culture that thrives on teamwork, employee growth, and supportive management. We take great pride in providing exceptional opportunities for career growth at every level within our organization are committed to hiring ambitious and dedicated candidates who are eager to grow with us.RESPONSIBILITIESManage and administer Domain Azure AD, and Office 365Maintain, troubleshoot and upgrade existing server and software infrastructureComplete routine IT tasks (back-ups, software updates, network monitoring)Identify needs and research, test, deploy new systems and services throughout the companyManage all IT related projectsAttend meetings with different segments of the companyManage a small teamMaintain, update, troubleshoot multiple management and control systemsWork with hardware/software vendors to resolve issues, and customize software for the businessComplete technical training for staff ranging from general Microsoft Office training to advanced property management system trainingOrdering and procurement of desktops, servers, printers, networking equipment, software for replacement or expansion based on business needsProvide IT support, general IT maintenance and/or emergency call out outside of standard working hours as necessitated by the needs of the businessMaintain a prioritized and organized task listTravel in the Halifax region to various sites to support employeesUndertake other duties and responsibilities as commensurate with the nature of the post as detailed in the departmental quality documentsQUALIFICATIONSMinimum two-years experience in systems administrationVast understanding and experience in technical troubleshootingTechnical certifications, or project management certifications considered an assetSolid understanding of project planning / management, time management, and data management conceptsUniversity Degree in Computer Science or a two-year diploma in IT from a recognized institution (a combination of relevant education and three-years experience in Information Technology will be considered)Knowledge of practices related to the implementation of business solutionsExperience with Microsoft products required: Terminal Services, Active Directory, Exchange Online, SQL server, Office 365, Office product suite, Windows Operating Systems, Hyper-VExperience with Networking equipment, Firewalls, Servers, Switches, VLANs, Wireless Networking Components requiredExperience with Apple products required: MacOS, iOS, iPhone, iPad, MacWE OFFERDental careVision careExtended health carePaid time offWellness programOn-site parkingEmployee eventsAnd more!