Job Title

Why Work at Hearing Solutions?At Hearing Solutions, we connect people to the world of sound and help them hear what matters most. As an Inside Sales Specialist, you will play a key role in delivering exceptional hearing care, being the first point of contact for patients booking appointments. Your friendly voice and professional demeanor will shape the initial experience for new patients and help existing ones maintain their hearing health with regular visits.This role is ideal for someone with phone sales experience who excels in providing exceptional customer experiences and enjoys making a difference in others lives. Youll be working in a fast-paced call center environment, ensuring efficient scheduling and smooth coordination for our patients.Whats in it for you?Fully Remote Position Work from the comfort of your homeOngoing training to set you up for successAll necessary computer and phone equipment providedComprehensive benefits, including medical and dentalPaid vacation daysIncentive programs and company events/socialsA positive and supportive work environment focused on growthThe opportunity to make a meaningful impact in someone's lifeWhat You Will DoMake proactive outbound calls to existing and prospective patients to schedule appointments with hearing professionalsDrive sales by promoting offers, discussing hearing solutions, and scheduling appointments that meet patient needsIdentify sales opportunities and assess client needs ensuring high service standards are maintainedConsistently achieve and exceed KPIs and daily performance targets, contributing to team successOptimize clinic calendars to maximize appointment availability and efficiencyMaintain accurate client records in our appointment systemWhat We Are Looking For1+ years of experience in outbound calling, appointment scheduling, or a high-volume sales environmentProven ability to build value in appointments, overcome objections, and foster client trustStrong verbal and written communication skillsTech-savvy with the ability to quickly learn new tools and systemsHighly motivated and goal-oriented, with a proven track record of meeting sales targetsA passion for helping others and making a difference in their livesAs part of our hiring process, we require applicants to complete a 15-minute online assessment.Please use the following link (copy & paste into your browser) to access and complete the assessment. We recommend taking the assessment in an environment where you can focus and avoid distractions.is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the recruitment process.