Job Title

Martket is a fast-growing and dynamic agency with cross-functional operations in medical devices, consumer textiles, and branded merchandise. We are currently seeking an experienced Account Manager to play an important role in the next stage of growth for our award-winning marketing division, specializing in branded merchandise, creative design, and e-commerce technology. As an Account Manager, you will be responsible for managing and growing a portfolio of client accounts within the promotional products industry. This role requires a proactive, customer-focused individual who can build strong relationships, understand client needs, and deliver tailored solutions to drive sales and customer satisfaction.Market Martket is committed to supporting sustainable trade and environmental solutions by being mindful of our everyday actions and ethical business practices that can make a lasting impact on people and the planet. As a Business Member of 1% for the Planet and a Designated Fair Trade Workplace by Fairtrade Canada, we strive to uphold the highest standards of social and environmental responsibility.Key Responsibilities:Develop and maintain strong relationships with existing clients, acting as their main point of contactIdentify new business opportunities and generate leads within the promotional products marketUnderstand client needs and provide customized product recommendations and solutionsPrepare and present proposals, quotes, and product samples to clientsCollaborate with internal teams, including design, production, and logistics, to ensure timely and accurate order fulfillmentMonitor market trends and industry activities to identify growth opportunitiesAchieve and exceed sales targets and performance metricsHandle client inquiries, resolve issues, and ensure a high level of customer satisfactionMaintain accurate records of client interactions, sales activities, and pipeline management in the CRM system (commonsku)Qualifications:Post-Secondary education in Business, Marketing, or a related fieldProven experience as an Account Manager, Sales Representative, or similar roleExperience in the promotional products industry is preferred, but not requiredStrong understanding of promotional products and the customization process is an assetMust hold a valid Drivers License with clean driving abstractExcellent communication, negotiation, and interpersonal skillsAbility to build and maintain strong client relationshipsStrong organizational and time management skillsProficiency in CRM software and Microsoft Office Suite; familiarity with commonsku is an assetAbility to work independently and as part of a teamResults-driven with a proactive approach to problem-solvingExperience with B2B sales and managing large client accounts is preferredKnowledge of current trends and innovations in the promotional products industry is an assetMartket Benefits:Full-time, salary-based compensation with additional commission and performance-based bonus opportunities2 weeks paid vacation, plus paid personal time off while office is closed between Christmas and New Year'sExtended Health Care and Dental Benefits after 3 monthsOpportunities for professional development and career growthPositive and collaborative work environmentOn-Site position based out of our office and production facility in Vancouver, BCMartket is an equal opportunity employer, and we pride ourselves in having a diverse work culture. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.