Job Title

Nestled between the mountains of the Fraser Valley in the center of the agricultural hub of Abbotsford, British Columbia, Pacific Coast Fruit Products (PCFP) was originally built as a frozen berry plant but has since evolved into a highly productive manufacturer of fruit juice concentrates, not From Concentrate (NFC) juices, purees, and puree concentrates for the food, beverage, and nutraceutical industries. Through teamwork and innovation, we process millions of pounds of berries from the Fraser Valley and around the world. Pacific Coast Fruits Products not only produces quality ingredients we also contribute to the local food economy while helping to establish food security, both at home and abroad. Pacific Coast Fruit Products is one of the Fraser Valley's; secret success stories, and we are looking to grow and take on new team members.At Pacific Coast Fruit, you will receivecompetitive compensationalong withRSP matching,extensive group benefits,annual performance bonusas well as enjoyemployee engagement activitiesthat occur throughout the year. Come join us to witness what fun-at-work looks like and BE one of us!Responsibilities:The Account Director is the central link between Pacific Coast Fruit Products and our customers, facilitating and supporting complementary relationships between multiple departments that create and sustain customer value.As Account Director, you are as adept at managing and growing share with existing customers as you are at onboarding profitable new customers. Today, your broad customer portfolio is predominantly food and beverage manufacturers, and significant opportunities lie in burgeoning new channels such as nutraceuticals, bakery and snacking.You bring a professionalism that includes business forecasting and planning, pipeline generation and proactive identification of gaps or risks to budget and creating plans to mitigate or eliminate. Your customer management skills are exemplary.You have deep knowledge of your customers and their needs, identify product gaps, track performance vs plan, and provide regular customer performance reviews. In addition to ensuring stable existing customer performance, you pursue new business opportunities with focus and discipline and ensure your time and organizational resources are directed to projects of greatest volume and margin.Live and Model the Organizations Values:I. Invest inRelationships- We build trust and collaborate to develop long term partnershipsFocus on what is good for the team and the organizationShare knowledge freely to ensure organizational strength and sustainabilityMake time to help and develop othersII. Act withIntegrity We are transparent, honest and ethical in all of our interactionsBring your best to all your interactionsUse good judgment and limit risksWalk the walk and be accountableIII. Excel atService We set the standard for delivering exceptional serviceBe easy to do business withEnsure quality always comes firstRespond to internal and external customers with urgencyIV. DeliverExcellence- We aspire for Excellence in everything we doBe action oriented. Drive results with grit and decisivenessSeek out the root cause to solve problemsDo the things that bring greatest value and make an impactDemonstrate your commitment through defined action:CommunicationListen well and seek to understandCommunicate concisely, candidly and respectfullyYoure an avid contributor to discussions and share ideas and solutions.CuriosityKnow your business and our productsProactively seek knowledgePassionate about continuous improvementCommunityEmbrace diverse backgrounds and culturesSeek out different perspectives and choose the best ideas, wherever you find themCenter your approach in the well being of colleagues and the sustainability of communities.Accountabilities:Generate sales plans (strategies and tactics) that generate consistent sales volume and margin growth;Identify opportunities for growth with existing customers including growth of current listings as well as leverage new product introductions for incremental volume and margin;Establish penetration plans for prospects; aggressively drive pipeline opportunities through new prospects;Broaden PCFPs relationship penetration with accounts cross functionally as well as with the accounts senior management;Effectively launch and gain distribution of new products;Provide regular business reviews with accounts to ensure business performance remains on track vs. plan and that issues are dealt with proactively, or when they surface, expeditiously.;Utilize customer feedback and data to provide accurate forecasting to assist in demand planning;Manage the broker network, where applicable, to ensure PCFP receives fair share of attention from the broker; ensure broker is providing fair ROI for fees paid; &Mobilize brokers to ensure customer plans are consistently and effectively executed.Qualifications:Minimum seven years of key account experience with national or large regional account;Commodity Selling Experience an asset;Strong negotiation skills;Well-developed project management skills/experienceStrong business and financial acumen: business analytics skills, customer P&L agility, ability to plan;Ability to make fact-based recommendations;Ability to troubleshoot problems and find profitable solutions;Advanced user of Microsoft Office applications with particularly developed skills in Excel, and PowerPoint;Advanced ability to work with and contribute to teams;Critical skills and qualities include;- Analytical & Project management- High energy and urgency- Initiative, Determination/Persistence- Thoroughness- Executional Excellence- Communication Effectiveness- Teamwork & CollaborationEducation and Personal Development:University degree in Business, or commensurate experience preferred.Candidates with industry-specific personal development track record preferred, including participation in 3rd party training activities targeted at optimizing functional performance