Job Title

Service Advisor Type : Fulltime Location : Fenelon Falls On Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canadas most iconic and trusted companies? Were 100 years young and we need you!! Job summary The Service Advisor works in a fast-paced Automotive Service Centre environment communicating directly with customers and Service Centre employees, managing customers needs and expectations regarding auto service maintenance and repairs. Benefits: An amazingly friendly team Continued career opportunities Profit-sharing (conditions apply) Employee discount Diverse, inclusive and safe working environment Work-life balance Flexible work hours Ongoing training and learning Scholarship opportunities Reward and recognition program Group benefit plan (conditions apply) On-site parking Public transportation nearby Free coffee Working for an employer thats involved in the community Working for a locally owned business And much more!! Responsibilities: Greet, assist and thank customers in a friendly manner, over the phone and in person. Offer professional and knowledgeable advice to build customer trust and loyalty. Listen actively to identify customers concerns and problems with regards to repair and maintenance of their vehicle. Prepare work orders and review the estimated costs with the customers. Manage customers expectations of when their vehicle will be ready. Act as a liaison between customers and Service Centre employees. Schedule service appointments. Ensure compliance with Health and Safety regulations. Requirements / Skills Knowledge of automotive mechanic Ability to work shifts (days, evenings, week-ends and holidays) Approachable Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching Ability to find solutions to problems, adapt and cope with challenging situations and make decisions Strong communication and interpersonal skills Strong computer skills Ability to plan, organize, delegate and follow-up on daily tasks Valid drivers licence for province of employment Good working knowledge of COSTAR (asset) Experience in a similar role (asset) Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff. Apply for this job Full Name * Email * Phone Number * Message to the employer (optional) Are you legally eligible to work in Canada? * Yes No Do you meet the minimum age required by law to work in this province? * Yes No Successful completion of a criminal background check, credit check and/or employment reference check may be a requirement for this job role. Are you in agreement with this requirement? * Yes No What type of employment arrangement are you seeking? * Full-time Part-time Indicate your availability to work (select all that apply): * Weekdays (Mon-Fri) Evenings (5pm-onwards) Weekends (Sat-Sun) Have you previously been employed with Canadian Tire? * Yes No If you are currently employed at Canadian Tire, does your Associate Dealer know you are applying to other locations/positions? * N/A Yes No How many years of relevant work experience do you have? * Less than a year 1-2 Years 3-5 Years 6-10 Years Over 10 Years If you were selected, how soon would you be available to start this job? * Your Resume *