Job Title

Drive Your Career Forward with Mercedes-Benz Nanaimo! Mercedes-Benz Nanaimo a proud division of the GAIN Group is growing rapidly, and were looking for a passionate, service-driven Service Advisor to join our expanding team! As we continue to build on the success of our Vans Centre division , theres never been a more exciting time to join our dealership. Located in Nanaimo one of Canadas fastest-growing and most vibrant cities this is your chance to work with a world-class brand in a thriving community where career growth and lifestyle go hand-in-hand. We are committed to delivering the premium experience Mercedes-Benz is known for, not just to our customers, but to every member of our team. If you''re goal-oriented, energetic, and ready to grow in a dynamic, supportive environment, we want to meet you. Why Youll Love Working With Us: Competitive compensation, plus RRSP contributions Extended health & dental benefits Employee & Family Assistance Program Career development & advancement opportunities in our growing dealership and GAIN Group-wide Discounts at luxury destinations like Villa Eyrie Resort, Cowichan River Lodge, and the Vancouver Island Motorsport Circuit Corporate hotel rates and friends/family perks A collaborative, positive, and fun team culture Be part of something bigger a brand and group that values innovation, inclusion, and local community impact What Were Looking For: Previous experience in the automotive industry (preferred) Strong computer and communication skills A keen eye for detail and a passion for service excellence Confidence promoting products and services Ability to thrive in a fast-paced environment Willingness to learn and grow Valid drivers license Successful candidates will need to complete a criminal record check and drivers abstract Your Day-to-Day: Greet customers with professionalism and a smile Schedule service appointments via phone, email, and website Review service history and provide transparent recommendations Collaborate with our technicians and parts advisors to quote jobs accurately Keep customers updated throughout the service process Promote service offerings to achieve performance goals Resolve concerns with empathy and efficiency