Job Title

About Us: My client is a well-established, patient-focused dental practice located in the heart of North York. We pride ourselves on offering personalized dental care in a welcoming and friendly environment. We are seeking a motivated, experienced Senior Administrative Assistant to join our team and help ensure our front office runs smoothly and efficiently. Key Responsibilities: As a Senior Administrative Assistant, you will be responsible for overseeing the day-to-day administrative operations of the practice. Your duties will include: - Managing patient appointments, scheduling, and rescheduling as needed - Handling phone and email inquiries with professionalism and a patient-centric approach - Overseeing patient intake and ensuring that records are properly updated - Processing insurance claims and payments, and ensuring that billing is accurate and timely - Managing and mentoring administrative staff, ensuring a cohesive and efficient office environment - Assisting with the coordination of marketing and patient outreach initiatives - Liaising with dental staff and providers to ensure patient care is smooth and well-coordinated - Implementing and improving office systems and workflows to enhance efficiency - Ordering and maintaining office supplies and equipment Qualifications and Skills: - Minimum of 3 years of administrative experience, preferably in a dental or healthcare setting - Strong leadership skills with experience managing administrative teams - Excellent organizational skills and attention to detail - Familiarity with dental practice management software (e.g., Open Dental, or similar) - Strong knowledge of dental billing and insurance claims processes - Exceptional communication skills, both written and verbal - Ability to work in a fast-paced environment and prioritize tasks efficiently - A positive, patient-oriented attitude and the ability to foster a welcoming atmosphere Why Join? - Competitive salary and benefits package - A supportive and friendly work environment - Opportunities for professional growth and development - Convenient location in North York, accessible by public transit