Job Title

Position: IT Support Technician - Mac/AppleLocation: Scarborough, ONDuration: 6 MonthsJob Type: ContractWork Type: OnsiteLanguage: EnglishPay Rate: $26-$26/HourlyOverview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global provider of managed services, infrastructure solutions consulting, and products. The Company offers end-to-end managed services, technology, and consulting to enable the digital workplace for enterprise, midsize and small businesses. In business since 1987, Client provides Managed Workplace Services including IT solutions and hardware and software resale, integration, and support services, and has numerous partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch, and Microsoft.Job Description:Client is looking for a Desktop Support Technician with experience in Apple products to join the team. You will be responsible for helping users with technical issues related to MacBooks, iMacs, and other Apple devices.Responsibilities:Provide technical support for Apple hardware and softwareTroubleshoot and resolve issues with macOS, applications, and devicesSet up new Apple devices for usersAssisted with network and printer connectionsDocumented all work and support ticketsRequirements:Experience supporting Apple devicesBasic knowledge of macOS and Apple softwareGood communication and customer service skillsAbility to work independentlyTekWissen Group is an equal opportunity employer supporting workforce diversity.