Job Title

Full-time Administrative Coordinator Hearing Clinic in St. Albert, ABWe seek a mature, friendly, enthusiastic individual to join our fast-paced, client-focused clinic. The ideal candidate is professional, adaptable, and brings a positive attitude and warm personality to the team.Key Responsibilities (including but not limited to):Greet and assist clients in a courteous, professional, and timely mannerAnswer phone calls, schedule and confirm appointments, and respond to inquiries regarding hearing care and hearing aidsMaintain both physical and electronic filing systems, including creating, updating, and organizing client recordsHandle payment transactions accurately and efficientlyProvide basic maintenance and cleaning of hearing aids (training provided)Assist with the daily upkeep and cleanliness of the clinic environmentProcess billing for third-party vendors and insurersReceive and verify orders and shipmentsQualifications:High school diploma or equivalent required13 years of experience in a medical administrative or customer service role preferredProficient in spoken and written EnglishThe Ideal Candidate:Demonstrates a strong desire to learn and grow within a dynamic and evolving industryHas a genuine passion for providing outstanding customer servicePossesses knowledge of third-party billing processes (asset, but not required)Works collaboratively and contributes positively to team cultureIs self-motivated with excellent multitasking and time-management skills