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Job Title


Account Manager (North America)


Company : vitruvi


Location : saint-augustin-de-desmaures, Québec


Created : 2025-05-03


Job Type : Full Time


Job Description

The companyAt vitruvi, were on a mission to make people feel at home in their spaces through beautiful, natural, air care products. From our award-winning diffusers & Humidifiers to our sophisticated aromas and cutting edge innovation, we combine quality design with safe ingredients to transform homes.The RoleAs an account manager, you will play a critical role in guiding the company to achieve our growth goals as we further expand our product offering into retail. With a hands-on approach, you will establish and nurture partnerships with our Corporate gifting clients, you will own and grow a specific territory of high performing boutique accounts, you will also be essential in scaling and maintaining ongoing key account relationships. You are a solutions-focused, detail-driven, and action-oriented leader who drives revenue growth and builds key relationships to deliver on wholesale channel targets.The Responsibilities Develop and manage our wholesale departments annual sales and promotional plan by customer, category, and SKU,Manage your own book of business for the wholesale department broken out by 50% corporate gifting, 30% boutique and 20% key accounts including drop shipping partners respectivelyLead the team to expand and manage existing accounts to ensure fully executed sales plans are achieved, goals are exceeded, and partnership goals are in place that align with the overall strategyIdentify and secure new customers and channels, as well as build programs to support their scalingEstablish productive, professional relationships with key personnel in customer accounts that allow us to have a deepened relationship and partnership that is mutually beneficialMeet (and exceed) targets for profitable sales volume and strategic objectives in assigned accountsCoordinate the involvement of internal teamsincluding support, service, and management resourcesin order to meet account performance objectives and customers expectationsProactively lead a strategic account planning process that includes key account promotions within regional retailers and priority accountsDevelop mutual performance objectives, financial targets, and critical milestones that support launch, development, and long-term partnershipsProactively assess, clarify, and validate customer needs on an ongoing basisParticipate in regular market visits and actively engage with key customersWork with Marketing to build out any necessary trade and shopper marketing strategyLead, identify, recruit, and retain a balanced and diverse team based on strengths and role fit, supported by relevant knowledge, skills, and experienceContinuously work with team members to understand the day-to-day business while influencing key strategic decisionsThe QualificationsYou excel in a high-growth environmentYou are an executional expertyou can juggle multiple balls at once while finding efficienciesYou are customer-focused, proactive, and team-orientedYou have an inquisitive personality; you dive deep into issues to uncover the whyYou are action-orientedYou have 3+ years experience in the consumer-packaged-goods and/or natural health food industryYou have 3+ years of key account management / sales experience in Canada and/or the USAYou have experience managing distributor and/or broker relationshipsYou have team development and/or leadership experienceYou have standout interpersonal and relationship-building skillsYou are organized and detail-orientedThe PerksFull extended benefitsSalary + Commission compensation packageThe ability to work remotelyIf you are interested in this position, please send your resume and cover letter to careers@vitruvi.com, and include the job title in your subject line.Thank you,Vitruvi Team