Job Title

Role: Senior Product Manager, Business Digital Enablement CRM Solutions Story Behind the Need Business group: IB Retail Value Proposition International banking retail includes different international countries mainly LatAm operations, this specific one covers ECR, DR and Peru and Chile working in business and digital lines for retail banking for those areas Project: Product Manager for CRM Retail Project for next 1.5 years modernization of customer relationship system, platform that advisors use in the branches, the platform (Sales Platform) is 9+ years old, the platform is being modernized to a new one Retail Plus (in house platform) - platform is to manage relationship with clients and to action campaigns there, to manage portfolio with clients and for reporting purposes phase: has already been implemented in Chile, so will be re-using some of the components, functionalities to replicate in the other regions, so there is a template Candidate Value Proposition: The successful candidate will have the opportunity to work with international stakeholders, exposure to a high-visibility digital project, work in close partnership with consumer and small business teams, for a top 5 Canadian Bank. Candidate Requirements/Must Have Skills: 1) 3+ years experience as a Product Manager in a highly cross-functional, cross-cultural environment 2) Bilingual in Spanish + English required (professional proficiency in both) 3) 2+ years Agile experience 4) 2+ years experience with Jira, Confluence 5) Experience building and deploying technology solutions such as CRM from a business standpoint Nice-To-Have Skills: 1) Experience deploying digital solutions in a fast-changing environment that drive P&L 2) Banking/FI experience 3) Strong knowledge of other consumer and small business technologies including origination, core bank, risk and other systems