Skip to Main Content

Job Title


Sr. Data Analyst


Company : Swoon


Location : Toronto, Ontario


Created : 2025-05-04


Job Type : Full Time


Job Description

Data Analyst Remote 6 Month Contract Scarborough (Technology Industry)We're hiring a Data Analyst to support Help Desk Operations with centralized reporting, dashboarding, and modern data capabilities. Youll create dashboards, build performance KPIs, and work with AI and cloud experts to improve operational outcomes. This role is remote, with optional office access in Scarborough.Must-Have Qualifications: 24 years experience in a data analyst role Proficient in Power BI, SQL, ETL, and Microsoft 365 Strong communication and data visualization skills Post-secondary education in a relevant fieldNice-to-Have Qualifications: Familiarity with Help Desk/ITSM or contact center environments Experience with Python and AI/ML/NLP tools Understanding of data governance and quality