Job Title

Senior Coordinator, Donor Relations (Bilingual - English/French) Toronto, ON | $59,000 to $67,000 | Hybrid Work EnvironmentThe RoleDo you thrive in relationship-focused roles where communication and organization are key? Are you fluent in both English and French, with experience in donor relations or fundraising?Were looking for a Senior Coordinator, Donor Relations (Bilingual) to join our national development team at Special Olympics Canada. In this rewarding role, youll provide exceptional, bilingual support to individual donors across the country, helping to ensure lasting relationships and continued engagement with our mission.Reporting to the Director, Individual and Community Giving, you will be the main point of contact for individual and community donors, working across various fundraising channels, supporting stewardship strategies, and enhancing donor satisfaction.If youre ready to play a key role in supporting life-changing programs across Canada, wed love to hear from you.Key Responsibilities:Donor StewardshipImplement donor engagement strategies to support loyalty and retentionManage ongoing stewardship for monthly donors, including KPI reportingWork with third-party vendors to improve donor experienceEnsure all donations are promptly acknowledgedOrganize donor appreciation initiativesDonor Support & Data ManagementHandle enquiries, feedback, and donation-related queries in both English and FrenchProcess and manage monthly donations and tax receiptsCollaborate with internal teams to maintain clean and accurate donor dataTrack donor performance and identify trends through reportingMarketing & CommunicationsCoordinate bilingual digital donor communications and welcome campaignsSupport the development of donor appeals and marketing contentLiaise with vendors to ensure timelines and quality of communications are metGeneral AdministrationAssist with donation processing and reportingSupport the fundraising team with additional administrative tasks as neededCompany:For more than 50 years, Special Olympics Canada (SOC), a program within the worldwide movement, has been dedicated to enriching the lives of Canadians with an intellectual disability through active participation in sport. SOC is a national, grassroots, charitable organization that provides best of class sport training, nutrition education, health screenings and competition opportunities for athletes of all ages and abilities.Benefits:Hybrid work model - 2 days/week in-office (Toronto)Generous annual leave and health benefitsGroup pension plan with employer contributionsThe PersonFully bilingual (English/French) - written and spokenMinimum 5 years experience in donor relations, fundraising or related fieldProficient with CRM systems and data managementExcellent interpersonal and written communication skillsStrong attention to detail and ability to manage multiple tasksMotivated by meaningful work and building strong relationshipsKnowledge of nonprofit fundraising trends is an asset