Job Title

Dynacare is currently looking to hire a Bilingual Dispatcher (Float) to join our Transportation team in Ottawa, Ontario . This is a 1-year Contract Full-Time opportunity working 37.Shift hours: This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are off. Employment Type: Contract Full-Time (benefits eligible) The Dispatcher will be directly responsible for dispatching all drivers and assigning all route related equipment and supplies. Will be accountable for taking all customer pickup request calls and accordingly dispatch all stat and non-stat calls in the most cost-effective manner possible ensuring applicable collection times are met or exceeded. Will complete all assigned administrative duties and responsibilities in a timely manner and act as a back-up route representative as required. Ensure that all drivers maintain daily schedules and take immediate remedial action to reduce and/or eliminate any delays. Control access to building at rear entrance and complete all associated documentation. Responsible for collecting and depositing cash collection bags from drivers and completing turn in logs. Responsible for shipping all internal and external company documents to corporate offices, vendors and clients. Report any defects in equipment of work area to immediate supervisor in a timely manner. Work with senior logistics coordinators to ensure accuracy of routes, and service levels are met. Valid drivers license with clean abstract with a clear understanding of routes and geography ~ Requires proficiency in French and English . ~Proficient with excel and answering emails ~ Good telephone manner and ability to diffuse difficult situations with clients and drivers ~ Ability to make difficult decisions with little or no forewarning without immediate availability to supervisors ~ Ability to work with internal departments and pressures to deliver superior service levels ~ Passionate about supporting healthy lives with commitment and care? Dynacare has been a Top Employer for many years and there is a reason why. At Dynacare, were proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care we would like to meet you. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.