Job Title

Please note the base salary will be determined by the successful candidates education, skills and experience. The listed salary range serves as a general pay guideline for this positions pay level.Contracting Specialist (TruStone Financial)Location: In Person - Burnaby, BCTruStone is looking to hire a Contracting Specialist to join our team! Reporting to the Contracting Manager, the Contracting Specialist provides optimal support to advisors with all their day-to-day contracting needs. This role works to build and maintain quality support for our advisors.About usTruStone Financial Inc. (TSF), is redefining an industry by providing independent financial advisors exceptional service and developing meaningful relationships.We are an MGA (Managing General Agent), an intermediary contracted by insurers to operate on their behalf to facilitate sales and support of life and health insurance and investment products by independent, contracted and licensed insurance advisors. With an emphasis on training, marketing, and technology, TSF is continually innovating to provide the highest level of service possible for our advisors.TSF is proud to cultivate and sustain long lasting relationships with our advisors, employees, and suppliers.Why pursue this opportunityJoin a transforming business - we are a medium-sized Canadian company in a stable industry which is rapidly transforming.Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.What you’ll be working onProviding support to clients with the Apexa onboarding and the contracting process.Setting up license sponsorship, carrier support, etc.Process contracts and transfer using Apexa platform.Facilitating and processing client changes within WealthServ and/or Apexa (eg. override change, bank change, address change, license and E & O updates)Perform other related activities and participate in ad hoc projects, as necessary or as assignedWhat we’re looking for you to haveExperience in the insurance industry would be an assetCustomer support experienceSystem expertise, Apexa, WealthServ, SharePoint, Microsoft suiteBilingualism (Mandarin and/or Cantonese) would be an assetAbility to work independently, prioritize and balance multiple tasks, projects or emails.Strong attention to detailStrong oral and written communication skills with good and sound decision making skillsAbility to accurately analyze and review dataExcellent organization, problem solving and mathematical comprehension skillsExcellent customer service skills, patience and empathyBeyond the salaryFor regular full-time positions, TruStone offers a comprehensive total rewards package that includes:Company pensionDental careDisability insuranceEmployee assistance programExtended health careLife insurancePaid time offGet to know usTruStone is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process.We encourage those of all backgrounds and experiences to apply, even if you dont believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.TruStone welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .