Job Title

Were looking for a talented Inside Sales Consultant to grow our team. If you are a natural seller and have experience selling cybersecurity services, or want to grow in this area, we have an excellent opportunity for you. As part of the Control Gap team, youll work with high-profile clients in various industries to help sell cybersecurity, risk and compliance services and maintain customer relationships. We analyze, assess and design effective security controls to help clients achieve Payment Card Industry (PCI) compliance, privacy compliance, and to improve enterprise-wide security. We value strong personable and natural sales influencing skills. You also must have exceptional written and verbal skills with real world work experience as an Inside Sales Consultant. Our people are our most valuable assets, and we believe in fostering career development and growth opportunities for every individual on our team. We offer a competitive benefits package and an excellent work environment that encourages team success.Responsibilities: Handle inbound and outbound calls with both prospects and existing customersQualify and process leads, requests, orders, renewals via website, email, phone and referralsInterface with vendors and partners to facilitate customer requestsPrepare and conduct presentations to potential and existing clients as neededCheck data accuracy in deals, RFPs, statements of work, agreementsMaintain and update customer records and sales activities in CRMMeet or exceed sales targets and goals set by managementTimely handover of completed deals to the project management teamCommunicate important feedback from customers to various internal teams and managementStay up to date with new products and servicesWork with the marketing team to develop and execute sales campaigns and promotionsIdentify sales opportunities and generate leads through research, networking, and prospectingRepresent the company at various trade shows, conferences, and other industry events to network and generate leadsAdditional administrative duties as requiredEducation and Work Experience:Proven work experience as a Sales professionalMinimum 3 years of experience in consultative sellingProficiency in selling Cybersecurity, risk or compliance services to various industry verticals is an assetIndustry Certifications:Completion of a Sales Methodology program is an asset (i.e. SPIN, Challenger, Sandler, etc.)Certification in Marketing, Sales or relevant field is an assetCertified Sales Professional (CSP), or equivalent is an assetIndustry certifications in the Information Security/Audit is an assetIndustry vertical specific training or certifications is an assetTechnical Skills:Familiarity with, or eagerness to learn various information security concepts including:network and wireless security, application security, industry best practice frameworks, systems hardening, data encryption, data privacy, incident response, business continuity, physical security, risk assessments, vulnerability scanning, penetration testing, file integrity monitoring, log monitoring, and security governance controls (i.e. policies, processes, standards, procedures).Familiarity with various security products and technologiesProficiency in standard MS Office tools (MS Word, Excel, PowerPoint, Teams OneNote)Familiarity with various web conference tools (Google Meetings, Cisco WebEx, Zoom)Hands on experience with CRM software (HubSpot, Salesforce, etc.)Hands on experience using prospecting and research tools such as LinkedIn, Zoom Info, Seamless AI, etc.Understanding of sales performance metricsAbility to develop and execute email communications for client campaignsAbility to research a prospect or client using provided toolsAbility to prepare and deliver standard and tailored presentations on services and products Soft Skills:Ability to work both autonomously and collaboratively as a team playerExceptional customer service, communication (written and verbal) and interpersonal skillsDedication to helping meet or exceed client's needs and expectationsAttention to detailStrong organizational and time management skillsAbility to work under deadlines.Honesty and integrityAbility to jump in and assist to help close a deal.Ability to maintain energy, optimism and positive attitude in challenging times.Ability to facilitate a meeting or conversation to ensure a positive outcome.Ability to handle difficult discussions with clients and partners to determine the next steps and follow up until client satisfaction is achieved.Ability to accurately communicate with the internal teams service(s) sold, and raise risks, concerns, special circumstances or deviations from standard service offeringAbility to manage discussions and presentations, objections and pivot accordingly to achieve message and determine next steps.The ability to take ownership of an error or miscommunication and create a path of recovery to client satisfaction.Ability to anticipate trends in industryAbility to offer creative strategies to sell and secure sales with new and existing clients.Benefits:Company paid medical, dental and wellness benefitsCompany paid continuing professional education.4 weeks of paid vacation, with 5 weeks of paid vacation after 5 years of serviceCompany team building events throughout each yearRRSP contribution matchingCompetitive compensation structureWork Options: Access to reliable transportation to travel to company offices and client work sitesAbility and willingness to travel for conferences/trade showsHybrid work options, including working from home.IndustryComputer & Network SecurityEmployment TypeFull-time