Job Title

Client: GovernmentType: ContractRole: Senior UI/UX DesignerTerm: 1 Year + extension optionPay Rate: openStart date: 2-3 weeksLocation: Toronto / HybridRequirements: What you'll needSkills, Knowledge, Experience, and Qualifications:User-centered Content Design:Experience designing content to meet user needs and make complex, technical language and process simple to understandAbility to discern the right information in the right format for what users needRobust experience in writing, editing, and publishing digital contentExperience in using content management systems, and content production processes to publish contentAbility to write in plain, clear language that conveys understandable and accessible informationExpertise with content analysis, auditing, and copyediting pre-written content to align with user needs and relevant best practices.Possess a designers toolkit of methods and approaches to deal with various content design challenges that may occur at various stages of a products development.Understanding of government accessibility requirements and design content with consideration for common assistive technologies, such as screen readersAbility to use data, research, and evidence to review and evaluate content and iteratively improve content designConsistently and effectively apply content standards and style guidelines to your workUnderstand content lifecycle management and can advocate for it amongst complex groups of product/service stakeholders.Ability to contribute to content strategies and policies, including creating content patterns or standards.Ability to produce content concepts and prototyping through a variety of methods - from paper sketches to clickable prototypes.Ability to UX and Service designers with collaborative research and product design activities, such as user interviews or usability testing.Practice ego-free design: be open to giving and receiving feedback, collaborating with and supporting other designersUtilize pragmatic, thoughtful design approaches; think critically about what value design activities are bringing to a project, and strategize approach based on organizational need rather than following textbook solutionsCommunications:Strong communication skills to prepare research documentation, including but not limited to; reports, reviews, assessmentsAbility to present ideas and suggestions clearly and effectively and in a user-friendly manner; maintain a high level of customer service to both internal and external clientsAbility to communicate content design concepts and prototypes in clear and understandable mannerAbility to communicate with technical experts and business subject matter experts to elicit key information relevant to user experience, service design, and content designHigh emotional intelligence skills, with ability to discern between various stakeholders interests and find reasonable compromises through consensus buildingStrong mentoring and coaching abilities; ability to convey content design concepts and methods to team members and stakeholders outside of design professionsAgile Product Development:Experience working in an agile, sprint-based development environmentUnderstanding and working knowledge of iterative product development cycles (Discovery, Agile, Beta, Live)Experience collaborating and sharing design tasks with multiple designers on complex product deliveriesAbility to conceptualize design tasks as part of greater product development team; understand the impacts design deliverables have on other aspects of product deliveryAdaptable, reflective, and responsive to feedback on both delivered work and delivery processExperience:Experience with medium-to-large sized product development / service design projectsExperience dealing with designing content for services and products that deal with large organizational complexityExperience with leading strategy and execution on content designExperience with Figma user interface design softwareExperience designing interfaces with a design systemExperience conducting content auditsExperience creating content within organizational content standards and style guidelinesExperience preparing documentation that can be used by professional translators to convert content into other languages.PREFERRED SKILLSContent design specializationExperience with OPS design standards and systems including enterprise product such as CXPFigma experienceUnderstanding and working knowledge of iterative product development cycles (Discovery, Agile, Beta, Live)HOW TO APPLYPatrick Marsan is hiring for this position.Apply to this position through LinkedIn Easy Apply or Email us at: in working with us in the future?Privately share your profile with us: Wirehead on LinkedInWe thank all candidates for their interest but advise that only candidates selected for interviews will be contacted directly. Rest assured that your resume will be kept on our database and will be considered for all future opportunities.Applicants must be authorized to work in Canada.Copyright 2007 - 2025 | Wirehead Talent | All rights reserved