Job Title

Company DescriptionFairmont Waterfront redefines hospitality with Pure Coastal Luxury. Our award-winning hotel, nestled on Vancouver's stunning waterfront, is consistently celebrated by top publications like Conde Naste Traveler and recognized as a Great Place to Work Canada for a second consecutive year. We are Industry leaders in sustainability & embody our commitment to our community, featuring Vancouver's first green roof & rooftop apiary.Our Culture is strongly rooted in diversity, inclusion, professional growth and development - over 60% of promotions are from within. We are committed to empowering ambitious individuals to thrive. If you're a visionary who shares our values and passion for excellence, join us to help shape the future of luxury hospitality.Why work at Fairmont Waterfront?Sustainability and community commitment - recognized with 5 Green Leaves Certification rating from Green Key Global since 2011Empowering Women in Leadership - More than 50% of leadership team including Executive Level, are womenCelebrating Diversity - our team represents over 60+ countries, fostering an inclusive and global communityStrong Culture of Belonging for the 2SLGBTQIA+ community providing year-round support, including gender inclusive change roomsGenerous perks - Enjoy discounted rates at over 5,500 Accor hotels worldwide through our Colleague Travel Discount Program* food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining programComprehensive Benefits - through our Benefit Plan* including medical, dental and vision coverage, Pension Plan, and more!Dining Discounts - Get 50% off at our dining establishments in Vancouver, Victoria and Whistler through our Food & Beverage Discount ProgramExclusive Experiences - One free stay through our Be Our Guest ProgramCompetitive annual salary commensurate with experience. Salary between $72,000 - $74,000*full-time and part-time status colleaguesJob DescriptionChief StewardAre you ready to lead with excellence, attention to detail and be the driving force behind world-class dining experiences at Fairmont Waterfront? We're searching for a dedicated Chief Steward to showcase their leadership strengths, champion safe and efficient operations, inspire our teams to uphold superior standards for all flatware, tableware and kitchen equipment.At Fairmont Waterfront, we believe exceptional dining begins with exceptional teamwork. If you're passionate about hospitality and thrive in a leadership role, then join us to turn moments into special memories for our colleagues and guests from behind the scenes!Summary of Responsibilities:Reporting to the Executive Chef and leading the Stewarding team in support of the overall Food and Beverage and hotel operations.Ensure the delivery of excellent service by maintaining high staff morale and team spiritDevelops and maintains action plans related to the Employee Engagement SurveyManage the Stewarding team through recruitment, coaching, performance reviews, development and recognitionControl labour expense by managing the team and scheduling the departments labour standardsSupervise and assist an experienced team of +/- 20 stewards to complete their daily responsibilitiesMaintain accurate records and reports of breakage and inventory of Chinaware and GlasswareConduct minimum of quarterly china, glass and silverware inventory with analysisManage operational expenses and purchases to budget and reforecastSource plateware and glassware samples along with pricing and quality assessmentCoordinate with F&B in establishing operating par stocksWork with engineering to create and maintain service schedules of all Kitchen and dishwashing equipment, taking action of any deficienciesEnsure Stewarding and Kitchen areas are maintained to the highest cleanliness standards and cleaning schedules are followed internally and through third partyLiaise with night cleaners to ensure efficiency and accountabilityTake ownership to lead the EHC food safety audit and participate in regular internal audits and drive action plansEnsure all staff are trained on chemical handling (GHS)Conduct monthly communication meetingsWork closely with Banquets and outlets to ensure that all equipment needs are on hand and in good working condition.Ensure all administrative duties for Stewarding are complete to include Banquet Event Orders, Scheduling, Payroll, etcActively participate in the Sustainability Committee, championing departmental specific initiatives in working towards sustainable operationsEnsure compliance with food handling and sanitation standardsal Lead on Health, Safety & Wellness policies and initiativesOther duties as requiredQualificationsProven leadership ability that supports an environment of employee growth and development, interdepartmental teamwork, and exceptional customer servicePrevious management experience, ideally in Food & Beverage with operational knowledge of StewardingHACCP Audit experience an assetExcellent interpersonal and communication skill, both written and verbalTeam player with coaching, motivation and training abilitiesThorough working knowledge of MSD / GHS regulations and guidelines an assetComputer skills (MS Office software)