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Job Title


Workday Analyst


Company : Nigel Frank International


Location : Toronto, Ontario


Created : 2025-05-05


Job Type : Full Time


Job Description

Job Title: Senior Workday Analyst Recruiting Work Location: Hybrid Office Location: Toronto Product: Workday HCM Skills Required: Recruiting Module Salary: Up to $100k CAD What Youll Be Doing: System Administration & Optimization: Serve as the subject matter expert for talent acquisition (TA) technology, including Workday applicant tracking systems (ATS), Phenom candidate relationship management (CRM) tools, and other related platforms to support the TA experience. Manage and configure Workday Recruiting modules, implementing updates, enhancements, and changes to workflows and business processes. Partner with IT and vendors to troubleshoot system issues, implement enhancements, and manage software upgrades. Develop and maintain system documentation, including process flows, Support COE in their development of user guides, and training materials. Stakeholder Collaboration & Support: Act as the primary liaison between the Technology Innovation and Data (TID) division and the Talent Acquisition COE to translate business needs into technical solutions. Provide technical support and training to TA COE so they can support maximum system utilization. Collaborate with cross-functional teams to align talent acquisition technologies with broader P&C and TID strategies. Facilitate system testing and change management efforts to ensure smooth adoption of new features and processes. Data Management & Reporting: Develop and maintain reports and dashboards to provide insights on key talent acquisition metrics and system performance. Ensure data accuracy and consistency within Workday by conducting regular audits and troubleshooting data discrepancies Manage mass data loads and updates using tools like EIBs (Enterprise Interface Builder) and ensure proper validation. Ensure data integrity and compliance with organizational policies and regulatory requirements as advised by TA COE or Legal teams. Regularly review and audit security configurations to maintain data privacy and compliance Continuous Improvement & Innovation: Stay informed of industry trends and emerging technologies to recommend innovative solutions that enhance recruitment efficiency and candidate experience. Lead or participate in projects aimed at streamlining talent acquisition processes through automation and system improvements. Identify opportunities for process optimization and contribute to the overall digital transformation of the recruitment function. Who You Are: Expertise in applicant tracking systems (Workday ATS) and candidate relationship management (Phenom CRM) platforms. Strong knowledge of HRIS integrations and data flow between talent acquisition and broader People Technology systems. Experience configuring and optimizing talent acquisition technologies to improve efficiency and compliance. Proficiency in data analysis, reporting, and visualization tools such as Excel, Power BI, or Tableau. Understanding of API integrations and data exchange methodologies between HR tech systems. Experience managing system configurations, security permissions, and troubleshooting technical issues. Awareness of HR technology trends, compliance requirements, and best practices in talent acquisition. Ability to work with cloud-based platforms, SaaS solutions, and enterprise People technology ecosystems. Ability to translate business needs into technical solutions. Strong project management skills, including the ability to prioritize tasks and manage multiple initiatives simultaneously. Expertise in troubleshooting and problem-solving within HR technology environments. Understanding of compliance requirements related to talent acquisition systems. Ability to develop and deliver effective training and documentation for end users. Proficiency in change management methodologies and system adoption strategies. Strong collaboration and relationship-building skills with both technical and non-technical stakeholders. Effective communication skills, with the ability to present complex information in an understandable way. Analytical mindset with a keen attention to detail. Proactive and results-driven approach to problem-solving. Adaptability in a fast-paced, evolving environment. Commitment to continuous learning and professional development. What You Bring 5+ years of experience with Workday Experience supporting Phenom is an asset Workday Pro Recruiting Certification is an asset Experience in a global enterprise with multiple stakeholders Bachelors degree Human Resources/IT