Job Title

Weve proudly been providing high-quality dentistry to the Mississauga community for over 57 years, with a 4.9-star rating on Google! We offer comprehensive services in general dentistry, cosmetic dentistry, implant dentistry, and orthodontics. As a technology-driven office with advanced equipment, including 2 iTero scanners, CBCT, and a completely digital workflow, we prioritize innovation and excellence in patient care.Our yoga-inspired, spa-like office provides a relaxing and enjoyable atmosphere for both our team and patients, making it a place where work feels as pleasant as a visit to the dentist.We are currently looking for aLead Dental Office Administratorto join our exceptional team and help us continue providing outstanding patient care.Key Responsibilities:Greet and check in patients in a friendly and professional mannerAnswer phone calls and respond to emails, scheduling and confirming appointmentsFill the appointment book to ensure optimal patient scheduling and office efficiencyManage patient records, ensuring accuracy and confidentialityProcess insurance claims, verify benefits, and assist with billing inquiriesCoordinate with the dental team to ensure smooth office operationsHandle patient payments and prepare financial reportsMaintain office supplies and inventoryAssist in managing patient flow to ensure efficient schedulingUphold cleanliness and organization of the office spaceProvide excellent customer service and address patient concerns with careWork closely with the team to maximize patient satisfaction and office productivityAssist with marketing initiatives and reportsAssist in hiring temps for staff vacation timeRequirements:Previous experience in a dental office or healthcare administration is preferredStrong organizational and multitasking skillsExcellent verbal and written communication skillsProficient with dental office software (Dentrix, Recall Max) and Microsoft Office SuiteKnowledge of insurance verification, billing, and codingAbility to handle sensitive patient information with discretion and confidentialityPositive, friendly attitude and a passion for delivering top-tier patient careLeadership potential with strong organizational and managerial skillsWhat We Offer:Competitive salary and benefits packageSupportive and collaborative team environmentOpportunities for growth and career advancement, including potential management rolesOngoing training and professional developmentWork in a technology-advanced, patient-focused officeA welcoming, yoga-inspired environment that our team and patients enjoyCompany team bonding eventsDental careOn-site parkingPaid time offProfit sharingTuition reimbursementWellness programHours:Monday 10am-7pmTuesday 8am-7pmWednesday 8am-4pmThursday 9am-5pmFriday - 8am-2pm Every second weekSaturday-OffHow to Apply:If you're ready to join a dedicated team that values professionalism, patient care, and a great work atmosphere, we'd love to hear from you! Please send your resume and a cover letter to lisa@willowdental.com.We look forward to meeting you!Pay: $27.00-$34.00 per hour