Wigwamen Incorporated is seeking an experienced individual who is experienced, self-motivated, and highly organized to fill a full-time (35 Hrs./wk.) Housing Counsellor position at the Aboriginal Housing Support Centre. The Housing Counsellor works in the frontlines to support Indigenous and other clients secure and/or maintain their housing, until they have applied for and secured non-profit affordable housing. This position requires flexibility, and the chosen candidate may occasionally have to work evenings and/or weekends.ResponsibilitiesClient Support:Provide counselling to clients experiencing a housing crisis, including those who are at risk of losing their private market rental accommodation or who are homelessHelp resolve landlord/tenant issues and other housing-related conflicts that tenants may become involved in Provide up-to-date information about non-profit, co-operative and other affordable housing providers; assist clients in completing applications for housingAssist clients in moving towards achieving long-term housing and income stability, which may include advocating on behalf of clients with landlords, OW, ODSP, and other servicesProvide rehousing support and assistance to clients where a tenancy cannot be sustainedActively participate in eviction prevention activities, including liaising with landlords to ensure rent is paid, and if needed, facilitate conflict and landlord mediation to encourage housing stabilizationWork in partnership with other community agencies to establish a network of service options for the Centre’s clients to address their varied needsRefer clients to other community agencies when deemed appropriateProvide life skills training in areas including landlord and tenant rights and responsibilities, budgeting, housekeeping, pet care, mental health and addiction, ID and document replacement services, volunteer opportunities, etc.Project Administration:Keep detailed client records as set out in the overall project plan; submit reports in accordance with Program requirementsDevelop and monitor an individualized case management plan for clients that focuses on setting and monitoring goals (both short and long-term), including discharge plans, crisis plans and mental health and addiction prevention plans (where applicable)Monitor the effectiveness of support and recommend changes to the types of support offered when necessaryOther duties as reasonably required by the project sponsor, Wigwamen IncorporatedQualificationsKnowledge of, and experience working with, the urban Indigenous communityKnowledge of historical issues impacting Indigenous communities, language, traditions and cultureA minimum of two years’ experience in a Housing Counsellor roleA comprehensive knowledge of community resources, housing issues and support servicesExcellent interpersonal, planning, verbal communication, presentation, report writing, facilitation and liaison skillsExperience working with vulnerable and marginalized sectors and with clients with mental health issues and/or addictionsComputer literacy, including Word, Excel, PowerPoint, internet, and email applicationsA valid Ontario G Driver’s License, access to their own vehicle for work purposes, together with the willingness to travel, would be an assetThis is a full-time, salaried contract position, with an expected workweek of 35 hours. It offers a comprehensive benefits package and the potential to be renewed upon expiry. Please submit your resume and cover letter by Friday, May 9, 2025, 4:00 PM, to . We thank all applicants in advance for their interest; however, only those to be interviewed will be contacted. No phone calls, please. Wigwamen Incorporated is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise us in advance to ensure your accessibility needs are accommodated throughout this process.
Job Title
Housing Counsellor