As the Branch Manager you will provide leadership and direction to a smaller-scale branch team, ensuring every member experience is positive and efficient. This role focuses on meeting operational goals, driving membership growth, and fostering a welcoming environment. The Branch Manager is also responsible for developing strategies to enhance community impact, build member loyalty, and achieve employee engagement targets while managing a personal portfolio of members.What youll do:Lead the branch team in achieving sales and activity targets by effectively implementing SASCUs sales strategies.Build strong relationships with internal partners and identify opportunities to enhance the branchs presence within the community.Drive success by focusing on sales, referrals, and aligning team efforts with organizational goals.Champion SASCUs service standards to ensure consistent and positive member experiences.Actively engage with employees and members to resolve concerns and promote programs that enhance the member experience.Promote open communication within the branch and lead performance management practices to support accountability and growth.Support talent development, make staffing decisions, and drive employee engagement to foster a high-performing team.Develop operational plans, budgets, and staffing strategies to effectively meet business needs.Monitor performance, ensure compliance, and oversee staff scheduling to meet service delivery and efficiency targets.What youll bring:Business Administration degree or diploma.4-5 years of progressive financial industry experience including at least one year at the leadership level.Registered as a mutual funds representative or willing to obtain license within a three-month period.Access to transportation and willingness to travel within the SASCU community.Strong results orientation in both sales and service.Solid experience in consumer lending and investments.An aptitude for business development and relationship building.Excellent communication and interpersonal skills.We invest in our employees by offering:A competitive base salary ($86,919.89 $108,649.91 per year) plus performance-based incentive pay, and a pension plan with SASCU matching all funds.Comprehensive group benefits coverage including extended health and dental care, disability insurance, life insurance, and an Employee and Family Assistance Program.Flexible spending account for additional health and personal wellness activities and expenses.Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.Opportunities for career growth, financial assistance for training and development, and rewards and recognition.Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.This is a full-time, Tuesday Saturday position. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and rsum to us at Commitment to Diversity and Inclusion: SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment based solely on their qualifications, training, and experience as they relate to the position, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.A bit about SASCU:SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at thank all candidates for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to meet fidelity bonding requirements, including completion of reference, criminal record, and credit checks.
Job Title
Branch Manager