Position Title: Accounts Specialist - Loss Mitigation Length of Contract: 12 months Meadowvale, ON or Montreal, QC (hybrid- must go into the office once a month) Monday to Friday, 11 AM - 7 PM / 12 PM - 8 PM (weekend availability preferred) We are seeking a compassionate and customer-focused Accounts Specialist to join our team. In this role, you will proactively contact clients who are not yet in collections or past due, but have been identified as high-risk for future delinquency. Your mission is to deliver financial wellness support by offering personalized solutions that promote long-term account health. Educate customers on available options to maintain their accounts in good standing. Proactively offer preventive solutions to help clients avoid future delinquency. Meet individual performance metrics and team goals. Bilingual in both French/English (read, write, and speak). ~2-3 years of experience in collections. ~ Comfortable working in a structured, performance-driven setting. ~ As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions. SPECTRAFORCE offers a Group Registered Retirement Savings Plan (RRSP) Program to all eligible employees. We also offer an Employee Assistance Program (EAP) and an employee discount program, which provides exclusive access to thousands of discounts on travel, entertainment, and more. SPECTRAFORCE offers unpaid leave as well as paid sick leave, paid holidays, and paid vacation as required by law. SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other prohibited grounds as identified by provincial or territorial law. At SPECTRA FORCE , we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.
Job Title
Cash Applications Representative - Part-time