Job Title

About Nuvollo Nuvollo is a fast-growing cloud company focused on managing and operating business critical systems such as Enterprise Resource Planning (ERP) requiring high availability, secure and predictable environments. The Nuvollo environment fosters learning modern technologies and provides opportunities for growth across systems, cloud, cyber-security, networking. Joining Nuvollos Servers & Infrastructure team, this is an exciting opportunity for an IT leader to play a critical role in managing and optimizing a growing team of IT professionals responsible to create, deploy and operate secure production IT environments for 250+ clients, centered around a growing private and public cloud architecture. Your team will collaborate with Networking, Cybersecurity, and Client Services teams to deliver stable, secure, and high-performing IT environments. In this role, you will demonstrate strong technical and management abilities with clients and within Nuvollo. # Show technical leadership on cloud architectures, service delivery, solutions. # Be responsible to meet Servers and Infrastructure key metrics and SLAs # Identify and implement continuous improvements across all areas of the servers and infrastructure scope # Manage the 24x7x365 coverage for predictable servers and infrastructure operations. Success requires deep expertise in IT best practices, understanding of management of high-performance teams, as well as the ability to be hands-on when needed to support the team in a fast-paced environment. You are a highly skilled IT professional passionate about applying technical expertise to client projects and Nuvollos initiatives. You excel at implementing innovative tools, processes, and optimizations that deliver immediate value, while fostering an environment of continuous improvement and growth. As a manager, you bring a strategic approach to evaluating, designing, deploying, and optimizing private and public cloud environments. Your forward-thinking mindset empowers your team to tackle technical challenges and deliver transformative solutions. Lead the management and optimization of the VMware/Windows infrastructure, ensuring stability and scalability. Provide guidance and oversight to resolve field-escalated issues, addressing server and application concerns efficiently. Analyze trends in client and infrastructure issues, spearheading creative, automated, and efficient solutions to improve system performance. Collaborate with clients and cross-functional teams on complex projects, from initial assessment and scoping to implementation, acceptance testing, and ongoing optimization. Mentor and guide the IT team in developing and deploying integrated systems and solutions that align with organizational goals. Develop, communicate, and enforce infrastructure technology standards and policies. Supervise the maintenance and updates of infrastructure equipment and dependencies, including monthly updates, software upgrades, testing, and problem resolution. Degree in Information Technology, Engineering, or equivalent experience ~3+ years experience in IT people management ~ 5+ years experience in VMware infrastructure design, implementation, and troubleshooting ~5+ years experience in Windows Systems architecture, administration, and troubleshooting ~ Active Directory, Azure, VMware, Remote Desktop Services, Windows Servers ~ Excellent communication skills verbal and written in English. ~ Bilingual French and English would be an asset. A high-performance environment where you will grow and take your career to the next level. A market-leading mindset where creative solutions are not only encouraged but rewarded.