Skip to Main Content

Job Title


Network Operations Technician - NOC - IT


Company : Intellectt Inc


Location : Nationwide, British Columbia


Created : 2025-05-09


Job Type : Full Time


Job Description

Role: Network Technician Location: Greater Vancouver, British Columbia, Canada ( Onsite ) Assignment Responsibilities: Support capital build and network expansion by performing coordination, installation, and commissioning duties. Respond to corrective network problems, perform effective and efficient problem analysis, rapid troubleshooting diagnosis and prompt repair of equipment to ensure service restoral objectives are met. Coordinate with other technicians and departments as required to maintain service levels. Plan and implement preventive maintenance routines to ensure network standards of performance are being met. Perform cutovers and upgrades on the network as directed by work orders. Maintain ''e; up-to-date & quote; site documentation Perform acceptance tests and inspections on newly installed sites and equipment to ensure results meet design specifications. Gain in depth knowledge of key quality service indicators in geographic area of responsibility. Participate in retune activities associated with network optimization and build activities. Maintain inventory of required spare parts and perform regular audits to ensure availability of spares. Administrative reporting of mileage, timesheets, expenses, equipment and deficiency tickets etc. Maintain a safe work environment, meeting all health and safety requirements including compliance with health and safety policies, procedures, training and documentation. Perform call testing functions, including cellular coverage, hand-off, RSSI, dropped calls checks etc. Locate and isolate sources of radio interference. Maintain current documentation of network sites, complete trouble tickets, incident report and other required reports in a detailed and organized fashion. Shift work, overtime, and 24 hour on-call support is required on a regular rotational basis. Experience and Education: ~5 years of telecommunications experience. ~ Diploma or certificate in Telecommunications from a recognized technical institute. ~ Transmission experience with microwave, optical fiber, SONET and TCP/IP protocols. ~ Ability to work with minimal supervision. ~ Proven ability to work in a fast-paced environment with shifting priorities. ~ Demonstrated investigative, problem solving, analysis and troubleshooting skills. ~ Strong interpersonal and communication (verbal and written) skills. ~ Standby, overtime and shift work required on a regular basis. ~ Ability to travel and work at various sites as required.