Job Title

Client: Federal GovernmentType: Contract / HybridRole: Business AnalystTerm: 36 monthsPay Rate: openStart date: 2-3 weeksLocation: Ottawa, ONSecurity: Reliability ClearanceRequirements: What you'll needSkills, Knowledge, Experience, and Qualifications:Gather and analyze data to identify process performance gaps, recommending improvements where necessaryIdentify and define the scope of requirements, assessing impact, expected outcomes, and key success metricsProvide support to the project manager by maintaining spreadsheets and updating key project documents in Word and SharePointPrepare business cases, user stories, and use cases, ensuring alignment with stakeholder needsWork with internal stakeholders and subject matter experts to meet project goals and best practicesUse JIRA to assign and track tasks, ensuring resource activities are aligned with project timelinesMonitor JIRA board activities to keep track of task status, identify blockers, and follow up with relevant team membersCreate and present process reports and dashboards for client approvals and executive reviewsProvide project updates via email, meetings, and documentation to keep internal teams and external stakeholders alignedAssist with developing test plans and scripts, ensuring that changes meet quality and business requirementsSupport end-to-end process validation and user acceptance testingRequirements: What you'll need5+ years of analytical experienceExperience with Microsofts suite of tools including Visio, Excel, PowerPoint and WordExperience using Atlassian JIRAExperience in the use of ServiceNow ITSM modules and reportingExperience in an Agile environmentDemonstrated client-facing expertise and proven analytical backgroundAbility to communicate at all levels of an organization, along with the ability to write user guides, manuals, and technical knowledge articlesUniversity degree or college diploma in business administration or a related fieldDemonstrated ability to work autonomously, self-prioritizing, switching between multiple tasks as required, to deliver high-priority items quicklyPREFERRED SKILLSInternational Institute of Business Analysis (IIBA)Certified Business Analysis Professional (CBAP) designationExperience with Value Stream mappingKnowledge of Design Thinking processTools; Microsoft Visio, Atlassian Jira, ServiceNow ITSMHOW TO APPLYPatrick Marsan is hiring for this position. Apply to this position through LinkedIn Easy Apply or Email us at: in working with us in the future?Privately share your profile with us: Wirehead on LinkedInWe thank all candidates for their interest but advise that only candidates selected for interviews will be contacted directly. Rest assured that your resume will be kept on our database and will be considered for all future opportunities.Applicants must be authorized to work in Canada.Copyright 2007 - 2025 | Wirehead Talent | All rights reserved