Great company. Great people. Great opportunities. Job Code = Service Manager-Branch - IN FRENCH En tant que responsable de service chez United Rentals, vous serez le dirigeant d''une grande entreprise dentretien. Vous aurez l''opportunit d''embaucher et de motiver une quipe incroyable de techniciens de service. Vous amliorerez continuellement l''efficacit et la satisfaction de la clientle en vous assurant que l''quipement est bien entretenu et rpar. Vous travaillerez en troite collaboration avec le directeur de succursale et aiderez tablir une succursale rentable grce votre direction, vos connaissances en matire de service et d''entretien et votre gestion des affaires. Ce parcours vous permettra daccder un poste de gestion chez United Rentals, le plus grand loueur dquipement du monde. Nous vous fournirons les outils, la technologie et le soutien dont vous avez besoin pour fournir un travail excellent. Vous serez fier ou fire du travail fourni par vos employs, de votre atelier de service quant la location du matriel ncessaire la construction de nos milieux de vie. Responsabilits complmentaires (liste non exhaustive) : Motiver, encadrer et former les techniciens pour dpasser les normes de temps et de qualit et se conformer aux processus de rparation et dentretien standard Rpartition des membres du personnel, en fonction des comptences et de la charge de travail. Responsable du R&M, des profits et des pertes et des cots/budget associs Direction, planification, mesure et amlioration continuelle de toutes les mesures de rendement de service et dentretien Supervision des activits du service des pices, pour assurer un service la clientle optimal, une productivit suprieure des techniciens/ateliers/du cot dorigine de lquipement et un contrle maximal des cots valuation du rendement et des possibilits de promotion des membres du service Identification et organisation des formations techniques ncessaires t accompagnement constant par des san Promotion dune culture de scurit et de discipline par le biais de leadership, respect individuel exemplaire des normes de scurit, sens de la responsabilit et communication Autres responsabilits en fonction des besoins Exigences du poste : Diplme d''tudes secondaires requis; Diplme d''cole de commerce est un atout; Baccalaurat prfrable Permis de conduire en cours de validit et dossier de conduite acceptable Vaste exprience en entretien de flotte d''quipement et en leadership Cinq ans d''exprience en service et entretien et un minimum de 3 ans d''exprience en supervision Solides aptitudes en leadership et capacit pousse motiver les gens Comptences suprieures en service la clientle Connaissances importantes en comptabilit dentretien et du compte de rsultat dune entreprise de location Comptences de base en informatique, en particulier avec Microsoft Excel Ce poste est considr comme un poste critique en matire de scurit aux fins des politiques et procdures de United Rentals. If youd like the chance to make your mark with the worlds largest equipment rental provider, come build your future with United Rentals! As a Service Manager, youll be the leader of a major maintenance enterprise. Youll have the opportunity to hire and motivate an amazing team of Service Technicians. Youll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management. What you''ll do: Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes Staff location adequately based on skills and workload Responsible for R&M, P&L and associated costs/budget Lead, plan, measure and continuous improvement of all service and maintenance performance metrics Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication Other duties assigned as needed Requirements: High School diploma required; trade-school degree a plus; bachelors degree preferred Valid driver''s license with acceptable driving record Extensive Equipment Fleet Maintenance and leadership experience 5 years service and maintenance experience and a minimum of 3 years supervisory experience Strong motivational and leadership skills Excellent customer service skills Strong knowledge of maintenance accounting and P&L Basic computer skills (Excel) This position is deemed Safety Sensitive for purposes of United Rentals policies and procedures. Why join us? We dont just talk the talk! Were an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - Thats why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: Paid Parental Leave Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming culture Learn more about our full US benefit offerings here. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your serviceleadership, discipline, integrity, and teamworkare the same values that drive our success. With many veterans already part of our team, were ready to help you transition into a rewarding career. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.
Job Title
Service Manager