Job Title

Position: IT Support Technician - Mac/Apple Location: Scarborough, ON Duration: 6 Months Job Type: Contract Work Type: Onsite Language: English Pay Rate: $26-$26/Hourly Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global provider of managed services, infrastructure solutions consulting, and products. The Company offers end-to-end managed services, technology, and consulting to enable the digital workplace for enterprise, midsize and small businesses. In business since 1987, Client provides Managed Workplace Services including IT solutions and hardware and software resale, integration, and support services, and has numerous partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch, and Microsoft. Job Description: Client is looking for a Desktop Support Technician with experience in Apple products to join the team. You will be responsible for helping users with technical issues related to MacBooks, iMacs, and other Apple devices. Responsibilities: Provide technical support for Apple hardware and software Troubleshoot and resolve issues with macOS, applications, and devices Set up new Apple devices for users Assisted with network and printer connections Documented all work and support tickets Requirements: Experience supporting Apple devices Basic knowledge of macOS and Apple software Good communication and customer service skills Ability to work independently TekWissen Group is an equal opportunity employer supporting workforce diversity.