Job Title

Our client is a holistic wellness clinic dedicated to providing personalized care in a supportive and healing environment. Their services include integrative medicine, physiotherapy, naturopathy, massage therapy, and other wellness treatments. They are currently seeking a friendly, organized, and professional Medical Receptionist. Position Summary: As the first point of contact, the Medical Receptionist plays a key role in creating a positive experience for clients and patients. Youll be responsible for managing the front desk, scheduling appointments, handling administrative tasks, and supporting the day-to-day operations of the clinic. Key Responsibilities: Greet and check in clients with a friendly and professional attitude Answer phone calls, respond to inquiries, and handle email correspondence Schedule, confirm, and manage appointments using clinic management software Process payments and manage billing or insurance claims, if applicable Maintain and update client records while ensuring confidentiality Coordinate with practitioners and staff to ensure smooth clinic operations Keep the reception and waiting area clean and inviting Provide basic information about clinic services and products Assist with administrative tasks such as filing, inventory, and supply orders Requirements: 5+ years of experience providing exceptional customer service in a clinic or similar setting Must have a car and able to drive to clinics(occasionally) Excellent communication and customer service skills Ability to multitask in a fast-paced environment Proficiency with scheduling software and Microsoft Office Suite Strong attention to detail and organizational skills Reliable and punctual with a professional demeanor Ability to work independently and as part of a team Comfortable working around wellness and alternative health services Preferred Qualifications: Familiarity with electronic medical records (EMR) or booking systems (e.g., Jane, MindBody) Knowledge of wellness or holistic health practices is an asset CPR or First Aid certification is a plus