Job Title

Position: Dental Administrator Location: Mill Bay, BC Clinic: Mill Bay Dental Health & Implant Centre We know that exceptional patient care goes beyond scheduling appointments and processing paperworkits about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free. Were looking for a skilled and compassionate Dental Administrator to join our team at Mill Bay Dental, a proud part of the Passion Dental Group. Whether youre early in your career or bring years of experience, youll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk. Specifics about the role: Job Type: Full Time Schedule: 4 days per week Wage range: $24.00 - $30.00 per hour About the Clinic: At Mill Bay Dental Health, we are committed to delivering top-quality care and five-star patient experiences. Our team prioritizes education, personalized treatment, and the latest technology to provide safe, comfortable, and long-lasting dental care. Beyond dentistry, we build lasting relationships based on trust, honesty, and exceptional service. If you''re passionate about patient care and looking for a supportive, growth-oriented team What youll do: Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for Manage phone calls, direct inquiries, and efficiently book appointments Maintain and organize the patient database with accuracy and confidentiality Oversee insurance claims, billing systems, and follow up with insurance companies Establish and manage office protocols to keep operations running smoothly Coordinate and optimize appointment schedules Provide leadership and foster a team culture focused on outstanding client service What youll bring to the role: Minimum 1 year of experience in a dental clinic environment Knowledge of dental billing and insurance protocols Proficiency with Microsoft Office; experience with Cleardent is an asset Strong communication skills both verbal and written Excellent problem-solving abilities and attention to detail Friendly, professional demeanor with a patient-first mindset Ability to multi-task and thrive in a dynamic, fast-paced environment Who we are: Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more. Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require accommodation through any aspect our process, please let us know by emailing careers@passiondental.ca. #PassionMP Job Type: Full-time Pay: $25.00-$33.00 per hour Benefits: Dental care Extended health care Flexible schedule On-site parking Flexible language requirement: French not required Experience: Dental Admin: 1 year (required) Cleardent: 1 year (preferred) Work Location: In person