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Job Title


Manager, Quality Management Office


Company : Hays


Location : Kamloops, British Columbia


Created : 2025-05-15


Job Type : Full Time


Job Description

Your new company As BCs leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day. Since 1944, weve been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province. Lead the Security service team in the Kamloops area Manage customers, staff, financials, and core processes for the efficient and effective delivery of security services (access control, CCTV,and intrusion detection) Maintain good relationships with field management, suppliers, consultants, general contractors and end users Estimate project costs, changes, manage team financials including annual budgets and quarterly forecasts Lead a team of coordinators, dispatch, and field staff Create and manage SLA agreements with customers Meet with key accounts and manage customer escalations and/or complaints Manage the transition of Security projects to the Security service team Assist with directing other technical experts as needed 3+ years of service management experience in the construction/electrical security technologies field ~ Solid knowledge of Security Systems including access control, CCTV and intrusion detection, plus trades qualification and/or electrical TQ, an asset (Lenel, Genetec, or Avigilon preferred) ~ Security qualifications preferred ~ Good computer skills. Must be proficient in MS Office (Word, Excel, Outlook) ~ Knowledge of Procore, AutoCAD and Accubid are an asset ~ and able to interact with project stakeholders, other project manager/estimators, field team, and office support teams ~ Strong organization and time management We offer flexible work schedules and a competitive vacation policy. Continuous development is a top priority Whether youre looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth. We have many exciting project opportunities. With many projects on the go around BC, were certain you will find countless ways to bring communities to life. From industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events! A safe space for everyone We celebrate diversity and are proud to be an equal-opportunity employer. Were committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.