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Job Title


Service Manager - Material Handling Equipment


Company : United Rentals


Location : Québec City, Quebec


Created : 2025-05-15


Job Type : Full Time


Job Description

Job Code = Service Manager-Branch - IN FRENCH En tant que responsable de service chez United Rentals, vous serez le dirigeant d''une grande entreprise dentretien. Vous aurez l''opportunit d''embaucher et de motiver une quipe incroyable de techniciens de service. Vous travaillerez en troite collaboration avec le directeur de succursale et aiderez tablir une succursale rentable grce votre direction, vos connaissances en matire de service et d''entretien et votre gestion des affaires. Ce parcours vous permettra daccder un poste de gestion chez United Rentals, le plus grand loueur dquipement du monde. Vous serez fier ou fire du travail fourni par vos employs, de votre atelier de service quant la location du matriel ncessaire la construction de nos milieux de vie. Motiver, encadrer et former les techniciens pour dpasser les normes de temps et de qualit et se conformer aux processus de rparation et dentretien standard Direction, planification, mesure et amlioration continuelle de toutes les mesures de rendement de service et dentretien Supervision des activits du service des pices, pour assurer un service la clientle optimal, une productivit suprieure des techniciens/ateliers/du cot dorigine de lquipement et un contrle maximal des cots valuation du rendement et des possibilits de promotion des membres du service Identification et organisation des formations techniques ncessaires t accompagnement constant par des san Diplme d''tudes secondaires requis; Diplme d''cole de commerce est un atout; Cinq ans d''exprience en service et entretien et un minimum de 3 ans d''exprience en supervision Comptences suprieures en service la clientle Comptences de base en informatique, en particulier avec Microsoft Excel As a Service Manager, youll be the leader of a major maintenance enterprise. Youll have the opportunity to hire and motivate an amazing team of Service Technicians. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management. Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes Lead, plan, measure and continuous improvement of all service and maintenance performance metrics Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication bachelors degree preferred ~ Valid driver''s license with acceptable driving record ~ Extensive Equipment Fleet Maintenance and leadership experience ~5 years service and maintenance experience and a minimum of 3 years supervisory experience ~ Excellent customer service skills ~ Basic computer skills (Excel) Were an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - Thats why we offer best-in-class benefits and perks that will support you and your family. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. The values that define your serviceleadership, discipline, integrity, and teamworkare the same values that drive our success. With many veterans already part of our team, were ready to help you transition into a rewarding career. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.