Job Title

Job Title: POS Technology & Infrastructure Lead Location: Hybrid 2 days/week in Markham, ON Type: Full-time, Permanent Were hiring a hands-on technical lead to help our client define, lead, and scale technology across multiple service locations, working at the intersection of POS, network infrastructure, and system administration . This is a strategic and implementation-heavy role focused on point-of-sale systems, infrastructure standards, and vendor coordinationcritical to supporting both operations and digital initiatives. What Youll Be Doing Lead the rollout and ongoing support of technologies (POS, network, kiosks, digital signage, etc.) Own L3 support for POS systems and define how 3rd-party vendors implement infra based on your frameworks Manage network and infrastructure strategy (incl. compliance, security standards, patching, and updates) Act as a key technical advisor across internal teams and departments (IT, Marketing, Operations, etc.) Collaborate on new openings and systems upgradesensuring on-time, high-quality execution Occasionally visit sites to oversee key deployments or vendor installs (will provide time in lieu for rare weekend work) You Bring 6+ years in IT implementation/support , including 3+ in multi-location retail or restaurant environments POS system experience is essential (Aloha preferred) Strong technical depth in infrastructure, networking (e.g., VLANs), Windows system administration, and IT compliance (PCI-DSS) Ability to troubleshoot, lead, and influence across cross-functional teams Proven experience working with MSPs and vendors Familiarity with cloud/integration tools (middleware, microservices) is an asset A self-starter mindset with a strategic view on tech, not just support Why This Role? Step into a high-impact role that blends hands-on tech with strategic oversight Enjoy real balance: half-day Fridays, flexible hours, and a collaborative culture