Job Title

POSITION DESCRIPTIONRole: Account SupervisorTeam: AccountsOVERVIEWWere looking for an Account Supervisor with strong expertise across XM & Integrated marketing to join our team and grow alongside a longstanding tier 1 client. This role involves overseeing the production of content across multiple channels, managing campaigns, and leading experiential events at key moments throughout the year.As an Account Supervisor, you are a senior member of the Accounts team at Salt. Youll oversee a moderately sized portfolioeither multiple small to mid-sized clients or several brands under a larger client umbrella. Youre a proven leader, a great people manager, and a strategic thinker with excellent client service instincts.At Salt, our clients see you as their rockdependable, thoughtful, and a true partner who strives to exceed expectations. You thrive in a fast-paced, evolving industry and bring a well-rounded, Swiss Army knife skill set to the table. Most importantly, youre passionate about our work and bring empathy, professionalism, and clarity to every interaction.CORE RESPONSIBILITIESClient RelationsAct as the primary client lead for day-to-day management and project executionBuild trusted partnerships with clients, internal teams, suppliers, and agency collaboratorsDeliver end-to-end project leadership and ensure a high level of client satisfactionIdentify ongoing opportunities to enhance outcomes and optimize performanceDeeply understand the clients business strategy, objectives, and brandsTeam ManagementLiaise between internal teams and client for seamless program development and executionKeep managers informed with timely updates on client and program mattersSchedule and lead internal meetings throughout program development and executionTrack resource hours and manage team assignments to ensure efficiency and effectivenessCollaborate cross-functionally to ensure all departments have what they need to deliver exceptional work.Integrated Marketing ExpertiseSupport a variety of integrated campaign types including digital, social, experiential, and content-based programsAct as a knowledgeable guide across multiple marketing channelsnot just socialensuring strategies and creative align with platform nuances and brand objectivesWork with creative and production teams to ensure concepts are on brief, on brand, and high impactFinancial OversightManage budgets and ensure profitability of programs and portfolioTrack and reconcile costs with a high level of accuracyOversee billing, invoicing, and payment tracking for your accountsPresent and defend budget recommendations, offering multiple options when neededBusiness OperationsEnsure all program timelines and deliverables are metOversee setup, execution, and wrap-up phases, including post-program reporting and learningsRegularly report on program KPIs to clientsPursue organic growth opportunities and identify potential areas of expansionSupport new business efforts including pitch participation and proposal developmentHelp improve internal processes and contribute to operational efficiencyEXPERIENCE & SKILLS78+ years in marketing, with 5+ years in Account Management or related rolesStrong experience leading integrated marketing campaigns across multiple channelsDeep understanding of experiential and event marketingExcellent leadership and team management skillsSkilled in project management with a sharp eye for detailStrategic, solutions-oriented thinker with exceptional interpersonal communicationComfortable leading internal and external presentations with clarity and confidenceProficient in O365 and familiar with key social and digital platformsFinancial fluency including budget management and P&L trackingDemonstrated success growing business opportunities organicallySALT COMPANY VALUESSalt of the EarthWe aspire to be good peoplehumble, hardworking, honest, and kind. We build trust by being respectful, supportive, and fun to work with.Do What Is RightWe dont believe in shortcuts. We choose integrity over convenience and do what is rightnot just what is easy or expected.Earn ItWe roll up our sleeves. We work hard to earn the respect of our clients, our colleagues, and the success we achieve together.Make Things BetterWe aim to leave things better than we found them. Were curious, passionate, and solutions-focusedconstantly evolving how we work and what we deliver.Seek Different PerspectivesWe embrace difference. Diverse perspectives challenge us, inspire creativity, and help us grow into a stronger, more innovative team.