Job Title

Company Description Auberge Giseles Inn is a 4 and a half star Boutique hotel & Restaurant located in Baddeck, Cape Breton. Known for its friendly service and stunning views of Bras dOr Lakes, our inn offers a truly incomparable experience. Situated on the edge of the picturesque village of Baddeck, we provide a peaceful atmosphere and amenities designed for guest comfort. Role Description This is a full-time on-site role for a Hotel Front Desk Supervisor at Auberge Giseles Inn in Baddeck, NS. The Supervisor will be responsible for overseeing day-to-day front desk operations, managing guest check-ins and check-outs, handling guest inquiries and complaints, and ensuring smooth coordination with other departments. Co-ordinate activities with other work units or departments Establish work schedules and procedures Perform some same duties as workers supervised Prepare and submit reports Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality Assist clients/guests with special needs Co-ordinate, assign and review work Hire and train staff in job duties, safety procedures and company policies Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery Requisition materials and supplies Qualifications Excellent customer service and interpersonal skills Strong organizational and multitasking abilities Experience with hotel management software Proficiency in Microsoft Office suite Ability to work effectively in a team environment Previous supervisory or leadership experience Knowledge of hospitality industry practices Fluency in multiple languages is a plus